Moss Bros. Chevrolet - Service Center

great service , fast and friendly. will definitely be coming back for future service on my vehicles. enjoyed the treats while I waited for my vehicle. , fast and friendly. will definitely be coming back for future service on my vehicles. enjoyed the treats while I waited for my vehicle. More

Car Service Visit I purchased my vehicle at Moss Bros Chevrolet dealership in 2014. I started and will continue to take my car there for it’s maintanance visits. The me I purchased my vehicle at Moss Bros Chevrolet dealership in 2014. I started and will continue to take my car there for it’s maintanance visits. The mechanics from my point of view keep up with their training and advisors are very professional when it comes to writing up repair visit. More

Vincent was very helpful Vincent was very informative and helpful friendly respectful knowledable helpful. Had a issues with it leaking oil after initial service took back it Vincent was very informative and helpful friendly respectful knowledable helpful. Had a issues with it leaking oil after initial service took back it was resolved and fixed quickly. More

Grate services. Remind my service on my truck. It's easy to schedule appointment on line. Service was done on time as they told me when I take my truck for service Remind my service on my truck. It's easy to schedule appointment on line. Service was done on time as they told me when I take my truck for service. More

Service I always feel my concerns about any proplems with my vehicle are addressed and corrected. The service dept is friendly and professional. No matter ho I always feel my concerns about any proplems with my vehicle are addressed and corrected. The service dept is friendly and professional. No matter how busy they are I never feel rushed. More

Emergency Service Visit I was very satisfied and impressed with the professionalism of the service advisor, Jason, and the expedient yet thorough service work done by the tec I was very satisfied and impressed with the professionalism of the service advisor, Jason, and the expedient yet thorough service work done by the technician. More

Great service, great service rep. This particular service was scheduled online. It was extremely easy to setup and to arrange for a rental vehicle. There was a time constraint associat This particular service was scheduled online. It was extremely easy to setup and to arrange for a rental vehicle. There was a time constraint associated to this trip. We had a doctor's appointment scheduled the next day and a planned trip the day after. I let the service writer know our schedule since we were having a 45k maintenance schedule performed as well as an existing problem with our rear HVAC blower. They we able to do the maintenance and fix the blower on time so there was not any impact on our schedule. I really appreciated Vincent's help in this trip. We purchased our vehicle from Moss and have always had our services done by the maintenance staff at Moss. I have never been disappointed by any rep at Moss. Thank you for taking care of our vehicle. More

SERVICE VISIT The staff was very professional and thorough while being friendly and helpful. I plan to return to this dealer for any service needs in the future. The staff was very professional and thorough while being friendly and helpful. I plan to return to this dealer for any service needs in the future. More

Rude and disrespectful service department I purchased a new car from a different Chevy dealership and discovered a mechanical issue on my way home. After several unsuccessful attempts to get m I purchased a new car from a different Chevy dealership and discovered a mechanical issue on my way home. After several unsuccessful attempts to get my NEW car in for repairs at this original dealership, I decided to try Moss Bros Chevy down the street from where I live. (And I didn't buy a car from here, because they wouldn't match or give me better pricing the the other dealership I purchased from). Well, long story short, after dealing with this issue for two weeks, I took it to Moss Bros service center and they were outright rude and disrespectful to my issues and concerns with this Brand new car. And I'm 100% confident it's because I had Riverside Chevy stickers and license plates still on this car (Still brand new!). After telling the first person I saw that the driver side window was not working and I would like to get it fixed, first thing he said was, "well that's not a big issue, your still able to drive the car." I told him I know that, but I brought it here because I want it fixed, it's a brand new car... he proceeded to get his manager, who I believe was the service advisor. He came out and told me he can't have a tech look at it for 3 or 4 days. I told him that's fine, I can leave it there to get repaired whenever they get a chance. Then he said, "well I don't have room to just be storing cars here." I quickly put the pieces together that they didn't want to help me repair this factory warranty issue on a brand new Camaro, simply because I didn't buy it from their dealership. This is simply terrible leadership Chevy has put in charge of these dealerships service centers. I am extremely upset with the insensitive comments from these guys. You would think they would be happy to repair issues with a brand new car to keep the customer satisfied, even if not from their dealership. It's the same brand they were hired to service and represent. Totally unacceptable and not doing their jobs. They didn't even check me in or try to schedule an appt. the just made excuse after excuse to get rid of me. BUYER BEWARE of bringing your Chevy for service to this dealership!!! More

Excellent customer service Moss bros chevrolet is always prompt and courteous every time I bring my vehicle in for service. I won't go anywhere else. My recent service writer Al Moss bros chevrolet is always prompt and courteous every time I bring my vehicle in for service. I won't go anywhere else. My recent service writer Alex was very professional and helpful. More