Moss Bros. Chevrolet - Service Center

Service Great service very pleased with everything! Everyone was super nice and patient! With the crowd. Phone Operators need a bit more customer service trai Great service very pleased with everything! Everyone was super nice and patient! With the crowd. Phone Operators need a bit more customer service training in phone etiquette More

I truly appreciate Moss Brothers Chevrolet! Two weeks ago I made an appointment for a lube, oil and filter service on my Suburban. When I arrived at the dealership I was immediately greet Two weeks ago I made an appointment for a lube, oil and filter service on my Suburban. When I arrived at the dealership I was immediately greeted by my Service Technician Jon, but in addition I was greeted by the General Manager Amer Ali ! While Mr. Ali and I chatted, Jon took care of the necessary paperwork. My Suburban was immediately taken to the service area and I left to have a soft drink with a friend who came to meet me there. When we returned to the dealership an hour and a quarter later my friend dropped me off and I expected to wait in the customer area for the completion of my service. To my surprise my Suburban was sitting by the service area completely finished and ready to go !!! I signed the paperwork, said goodbye to Jon and Mr. Ali and was on my way ! I greatly appreciate EVERYONE with whom I come in contact at this dealership and how they continue to treat me as a very valued customer ! More

Top tier service I called needing an appointment that day. They accommodated me, got me in and out quickly. Really felt value and cared for. Ever since I bought my fir I called needing an appointment that day. They accommodated me, got me in and out quickly. Really felt value and cared for. Ever since I bought my first vehicle at Moss, I have been a raving fan, and look forward to being a life-long customer More

Great service I thought everyone was great working with and knowledgeable in there work. They communicated with my wife and I. They even sent a shuttle on the day m I thought everyone was great working with and knowledgeable in there work. They communicated with my wife and I. They even sent a shuttle on the day my vehicle was ready. More

Moss Bros has their act together This dealer is excellent at following up after the purchase and after every service to make sure all my expectations were met. I just wish I didn't l This dealer is excellent at following up after the purchase and after every service to make sure all my expectations were met. I just wish I didn't live 50 miles away - Moss Bro's, open a dealership in Whittier! More

Continuing great service Everyone at the dealership is most helpful with whatever I am there for. Amer Ali,, the General Manager, and the people in each department are eager Everyone at the dealership is most helpful with whatever I am there for. Amer Ali,, the General Manager, and the people in each department are eager to help and give me great service. More

Great Service Made appointment for a oil change and tire rotation. Received my car back when promised. Had courtesy driver drop me off at Walmart while they worked Made appointment for a oil change and tire rotation. Received my car back when promised. Had courtesy driver drop me off at Walmart while they worked on car then had them pick me up when car was ready. Can't say enough great things about courtesy drivers. They are all professional and very nice. More

Satisfied I was happy with the work done. I do not like this new survey you ask questions like when selecting a employee at the dealership to work with- I just I was happy with the work done. I do not like this new survey you ask questions like when selecting a employee at the dealership to work with- I just took my car in to have it serviced I didn't pick anyone special. More

Always good service It starts with my service agent, Jon Pena ????always top notch and keep me informed about all service done on my car. The greatness part is his loyalt It starts with my service agent, Jon Pena ????always top notch and keep me informed about all service done on my car. The greatness part is his loyalty to his customers. Knows us by name! More

Service Appointment The service line was quickly checked in and I was shown to the waiting area, as I did not need the shuttle. I did notice those waiting for the shuttle The service line was quickly checked in and I was shown to the waiting area, as I did not need the shuttle. I did notice those waiting for the shuttle were promptly escorted out with their drivers. This was a regular maintenance for my vehicle ( I have to say I love my Trax!) and it was finished faster than I expected. More