Moss Bros. Chevrolet - Service Center

Exceptional service I arrived at the service dept and was greeted in a friendly manner. All my information was taken, shuttle service available to me until my cars servic I arrived at the service dept and was greeted in a friendly manner. All my information was taken, shuttle service available to me until my cars service was completed. The service was exceptional, timely, courteous, friendly, overall Excellent. Thank you More

Employee attitude not very pleasant Called in, service department told me to bring the car in. When came, service department said I did not make appointment. Service department attitu Called in, service department told me to bring the car in. When came, service department said I did not make appointment. Service department attitude is not quite friendly. After service was complete,the car was not washed, wiped or vacuum At all. More

Awesome service Great job everything was quick and painless jon pena was awesome...i took my truck in and he wasnt pushy and his reasoning for getting services where Great job everything was quick and painless jon pena was awesome...i took my truck in and he wasnt pushy and his reasoning for getting services where spot on he really knows his craft More

Worst experience ever the service mgr. Steve King Is rude Steve King the service manager gave me lame excuses why my 2015 Suburban had the issues it had and he was refusing to help because I spoke up to what Steve King the service manager gave me lame excuses why my 2015 Suburban had the issues it had and he was refusing to help because I spoke up to what I believed ... He wanted to turn my service away and was not going to fix the problem... He's rude and he's definitely should not be leading a team of employees with that attitude and customer service .... He's definitely not leadership material... Very unpleasant visit for being the first time I service my new vehicle with the issues it had. I feel unsafe in the vehicle and I would never buy another Chevy from this dealership again just because of the way I was treated by the service leadership team.... There's more to the story to why I was treated that way but I would rather leave those comments to myself and I will escalate this to higher authority. More

Service writer friendly and called to ask questions regarding the issue. Called back with thoughts on what the problem might be and made a suggestion for me writer friendly and called to ask questions regarding the issue. Called back with thoughts on what the problem might be and made a suggestion for me to bring the vehicle back after 1000 miles to see if the vehicle is using/burning oil. Overall experience was good. More

Great Customer Service I always receive great customer service when I take my car to the service dept at Moss in Moreno Valley. All of the service employees are courteous an I always receive great customer service when I take my car to the service dept at Moss in Moreno Valley. All of the service employees are courteous and friendly. More

2 thumbs up ! I always have had a good experience at Moss Chevrolet service ! Easy to make appointments, service is always done promptly .. A pleasure dealing with I always have had a good experience at Moss Chevrolet service ! Easy to make appointments, service is always done promptly .. A pleasure dealing with service advisor Jon Pena ! Thanks.... More

Very Happy Always very pleased with service. Employees are polite and courteous. Like the touch of donuts and fruit also. Thanks P.S. Didn't receive a report ca Always very pleased with service. Employees are polite and courteous. Like the touch of donuts and fruit also. Thanks P.S. Didn't receive a report card this time on maintenance, inspection, etc. Have you done away with it? Everything was stabled together and didn't notice till I got home. More

I am the one with the 2008 Chevy 2500 HD pick up that had I am the one with the 2008 Chevy 2500 HD pick up that had a incident with Moss Chevrolet. I hastily wrote a review about them about a mont I am the one with the 2008 Chevy 2500 HD pick up that had a incident with Moss Chevrolet. I hastily wrote a review about them about a month ago on this site and I now feel that I was wrong about their service. Not everything goes as planned and accidents do happen. I realize that I did not give them enough time to fix the problem and I over-reacted. Anthony Caridi, the Vice President, took care of the problem to my satisfaction and made everything right. They demonstrated to me that Moss Chevrolet does stand behind their work and they earned my business back. I highly recommend them to my friends and family . Thanks Moss Chevrolet. More

from the first time I drove into the driveway of Moss Brothers Chevrolet in Moreno Valley I have alway been greeted by a friendly advisor who noted my problems, asked if I need a ride home, which is a gr Brothers Chevrolet in Moreno Valley I have alway been greeted by a friendly advisor who noted my problems, asked if I need a ride home, which is a great service provided by Moss Bros, Chevy. I have alway been completly happy with the personnel and the service that I always recieve. Richard Moreland 909-225-7701 More