
Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley
Moreno Valley, CA
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179 Reviews of Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley
Worst Dodge Dealer on the planet The worst Dodge dealer on the planet. They try to get over on you for anything. They will misdiagnose your car or truck to get the most money out of y The worst Dodge dealer on the planet. They try to get over on you for anything. They will misdiagnose your car or truck to get the most money out of your possible. I went in for a check engine light on a brake sensor which I already had diagnosed. They said I needed a thermostat which I didn't need because my truck was never getting hot. Then tried to charge me $700+ for a $20 part that isn't that hard to put on. Where other shops only charging around $150. I done the repair myself with the help of Auto Zone. Sensor was $19 and took only 10 minutes to repair and everything works great. Do not go to this dealer period. More
What Customer Service Should be Abraham in Sales and Sales Manager Sergio Beltran truly are the epitome of what true sales professional's should be. Thank you for Exceeding Expecta Abraham in Sales and Sales Manager Sergio Beltran truly are the epitome of what true sales professional's should be. Thank you for Exceeding Expectations More
In N Out I found the car I wanted on Moss Bros website, arived at the dealership, the car was still available. I waited for the finance dept to do their thing, I found the car I wanted on Moss Bros website, arived at the dealership, the car was still available. I waited for the finance dept to do their thing, and was out of there in 2.h hours. I went at 6pm on a weekday. I have never left any dealership in that short amount pf time. I expected a 3-4 hour wait. And I love my car! Thank u Moss Bros. More
Took care of service issues and called me when completed. Was able to drop off vehicle and get a ride home and back without a problem. Very convenient. Vehicle was brought in for exterior paint protection an Was able to drop off vehicle and get a ride home and back without a problem. Very convenient. Vehicle was brought in for exterior paint protection and looked great when I picked it up. More
Good experiences warranty work recall on the cruise control Rebooting the module took a little longer than we thought they do it you had to use Wi-Fi to reboot the module all in all the service was great Rebooting the module took a little longer than we thought they do it you had to use Wi-Fi to reboot the module all in all the service was great More
SERVICE WAS GREAT Attn to Mr. Moss, and others. I previously wrote a bad review from this dealership. But in no time at all I was contacted by the MGR of the dealershi Attn to Mr. Moss, and others. I previously wrote a bad review from this dealership. But in no time at all I was contacted by the MGR of the dealership and the service MGR. (I wish I remembered the names of both MGRs but I don't. The only name I remember is Josh, but not sure witch MGR he was). After being so angry with the group stating that I would not come back, both MGRs jumped on the horn and gave me a call. They truly listened to my complaints,I was really shocked, I really didn't think I would hear from anyone. But I want you to know that I really appreciated the caring of the MGRs at this dealership, they took the time to hear me out and dealt with the issues. Thank you Mr. Moss for hiring compassionate/caring MGRs. More
Did a wonderful job. Fast, friendly service. Had my oil changed, did not have to wait long for the appointment. It was done in a very short time. Everyone was very friend Fast, friendly service. Had my oil changed, did not have to wait long for the appointment. It was done in a very short time. Everyone was very friendly. I had a coupon and they honored that. More
Excelente Excellent experience!!!! Great I extremely recommend great service fantastic people and very good service my family and I are so happy I would like to Excellent experience!!!! Great I extremely recommend great service fantastic people and very good service my family and I are so happy I would like to say something more but all that I can say its that they have a great service More
Service The people were very helpful and friendly, but the wait became rather long. It wasn’t anyone’s fault, just an unfortunate series of events The people were very helpful and friendly, but the wait became rather long. It wasn’t anyone’s fault, just an unfortunate series of events More
Awesome Everyone was so helpful, especially Rigo! He was awesome and helped me get my dream car! I love my car and had a truly great experience at Moss Bros! Everyone was so helpful, especially Rigo! He was awesome and helped me get my dream car! I love my car and had a truly great experience at Moss Bros! Thank you! More