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Moss Bros. Chrysler Dodge Jeep RAM Riverside

Riverside, CA

4.1
450 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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8151 Auto Dr

Riverside, CA

92504

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Showing 450 reviews

November 14, 2025

Love this dealership, they are all very professional, all greeted me as I walked in, always asking if I needed help. Mike and jet by far the best salesmen I have worked with. Made the process very simple and More

by bravoco1stplt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike, Jet
Nov 14, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Moss Bros. Chrysler Dodge Jeep RAM Riverside!

November 14, 2025

I’m experience has always been wonderful. The service people are great and helpful and Very pleasant. More

by Dsp24624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Nov 14, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Moss Bros. Chrysler Dodge Jeep RAM Riverside!

November 13, 2025

Always get great service here. .. Brian always makes sure everything is taken care and we are happy More

by dyanrenee3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sanotoya
Nov 13, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Moss Bros. Chrysler Dodge Jeep RAM Riverside.

November 12, 2025

Good and polite service help me out a great deal. Appreciate Blake helping me out with my Truck. More

by ANDRE.L.RULE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Nov 12, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 12, 2025

I like it because it’s close to my house. It’s easy to schedule appointment. More

by Ana
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Santoyo I don’t remember others names.
Nov 12, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thank you for choosing Moss Bros. Chrysler Dodge Jeep RAM Riverside. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 11, 2025

I was charged 1 thousand dollars just to run diagnostic and then was told that I had to pay more to fun more test. Almost two weeks in your dealership and i was not told what my car needed for it to be fix More

by Pierre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Nov 11, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

We're sorry to hear about your experience, Pierre, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

November 08, 2025

Terrible service my car was there almost 2 weeks and didn’t fix the problem More

by SHAHAFSA
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob
Nov 10, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

We are profoundly sorry that your car was here for almost two weeks and was still unfixed. We apologize for the poor service and are taking steps right now to prevent future delays and ensure accurate first-time fixes.

November 06, 2025

My first time ever going to you for a oil change and I am very pleased with the service also I want to give a special thanks to blake your customer representative for a outstanding job thank you once again More

by FFT6WD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Nov 06, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Moss Bros. Chrysler Dodge Jeep RAM Riverside to be a positive one. Please don't hesitate to reach out if you need anything else.

November 03, 2025

1. I made an appointment but it didn't seem to matter. 2. I was told that diagnostics would take 4 - 5 days. When pushed, they did it the same day!! 3. Because they wanted me to buy tires, th More

by aredmond2674
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blake
Nov 04, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

We apologize for your frustrating visit and the failures you outlined. We are concerned to hear that your appointment made no difference and that the service team attempted to delay your diagnostics. We are using your feedback to implement changes to our intake and communication protocols immediately. We value your business and hope you will give us a chance to demonstrate our improved commitment to clear, honest service.

November 01, 2025

Love the service and the people, just didn’t show me the perks on how to use the jeep and whatnot More

by rosie1211
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad
Nov 02, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thank you, Rosie, for choosing Moss Bros. Chrysler Dodge Jeep RAM Riverside. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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