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Moss Bros. Chrysler Dodge Jeep RAM Riverside

Riverside, CA

Overview
Reviews
Vehicles
4.1
447 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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8151 Auto Dr

Riverside, CA

92504

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Showing 447 reviews

October 29, 2025

Took 30 days to complete a warranty repair. 1 week for diagnosis, 2 weeks for parts to arrive, 1 week to apply repair. More

by KRISTOPHER_MURRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tech
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Nov 01, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Providing a positive experience is our top priority, Kristopher, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Nov 01, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Providing a positive experience is our top priority, Kristopher, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

October 28, 2025

⭐️⭐️⭐️⭐️⭐️ five star for Best experience ever with moss bros good staff really helpful thank u guys More

by padda5059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
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Oct 28, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thank you! We’re thrilled you had the best experience with our team.

October 28, 2025

Alex was a kind person to help me, everything was fast, a good place to shop. More

by Gio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
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Oct 28, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thank you so much for choosing Moss Bros. Chrysler Dodge Jeep RAM Riverside! Please let us know if we can be of any more assistance.

October 25, 2025

Horrible service. Was asked to comeback to sign membership documents for bank using when I got there was handed new payment amount that did not agree to. When I refus More

by MDFRANKLINII
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike
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Oct 28, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

We regret that your visit didn’t go smoothly. Your comments help us identify where we can do better, and we’ll make sure this is addressed with our staff.

October 23, 2025

Rob was a great help. He showed me options that I didn’t even consider and I walked out with a beautiful car that I love More

by anugent4747
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Butler
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Oct 23, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thank you for choosing Moss Bros. Chrysler Dodge Jeep RAM Riverside. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 23, 2025

Clay always has great customer service , is very helpful and always makes sure my car is safe for driving. I continue to come back because of the excellent service . More

by Ron Herr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay , David
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Oct 23, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 22, 2025

The dealership completely took care of all my jeeps issues and had me in and out. More

by JAVIMENDO15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
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Oct 23, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 22, 2025

Mike and Abe were awesome. Very laid back not to pushy and gave you your space to process everything. I would highly recommend them. More

by cruznthe7seas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abe and Mike
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Oct 22, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Moss Bros. Chrysler Dodge Jeep RAM Riverside.

October 22, 2025

They said 10 to 15 working day-to-day get the diagnose and called after 3 different chrysler dealers and all of them were 2 days so I took my car out of them. Who can be with out his car for 15 days for a More

by DANIELAGUINIGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin
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Oct 22, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

We sincerely apologize for the unacceptable 10–15 day diagnostic estimate. We completely understand why you chose to take your car elsewhere—that timeline is far too long. We are reviewing our current service capacity to ensure more reasonable expectations are set immediately.

October 22, 2025

SR Steve had great service & Very patient and knowledgeable, would definitely be back next Maintenance. More

by scarter5784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Watkins
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Oct 22, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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