Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Moss Bros. Chrysler Dodge Jeep RAM Riverside
Riverside, CA
398 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:30 PM
Saturday 9:00 AM - 9:30 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 398 reviews
January 02, 2026
Our experience at this dealership was exceptional, we received excellent customer service and overall we were satisfied with the vehicle but most importantly with Ron Butler who made the process easy and received excellent customer service and overall we were satisfied with the vehicle but most importantly with Ron Butler who made the process easy and professional without the pressure you would typically experience at other dealerships. More
by RUBIX_G
Verified CustomerEmployees Worked With
Ron Butler
January 02, 2026
This was my second time working with this dealership, and once again the experience was excellent. We came in to purchase a car for my mom, and the entire process was smooth from start to finish. The sales t once again the experience was excellent. We came in to purchase a car for my mom, and the entire process was smooth from start to finish. The sales team and finance department were knowledgeable, patient, and answered all of our questions without any pressure. They made what can be a stressful process feel easy and straightforward. I’ll definitely be back and would recommend them without hesitation. More
by liseth.gamboa
Employees Worked With
Joe Butler, Fernando Iglesia, Omar (don’t have last name)
January 01, 2026
I scheduled the appointment at 11:30 and I arrived at 11:05. They took almost 2 hours for an oil change. Too long for a simple service! I wish the can schedule less customers to improve customer's experi 11:05. They took almost 2 hours for an oil change. Too long for a simple service! I wish the can schedule less customers to improve customer's experience and reduce wait time. More
by URBANINSPECTION
Employees Worked With
I don’t remember
December 24, 2025
The team was great and were mindful of my time. They worked well together to meet my expectations and get me into my new car. Our salesman, Angel was amazing from start to finish. They worked well together to meet my expectations and get me into my new car. Our salesman, Angel was amazing from start to finish. More
by mnj
Employees Worked With
Angel, Michael
December 22, 2025
I wanted to send a note of thanks. We greatly appreciate how patient you were with us and how much you helped guide us through the entire transaction process. Thank you again for yo We greatly appreciate how patient you were with us and how much you helped guide us through the entire transaction process. Thank you again for your support. Muhammad and Javi. More
by angie
Employees Worked With
Muhammad
December 18, 2025
This dealership is very clean and up to date , this dealership also take the time to make sure they customer is ok and I get great service all the time , big thank to basel because he has been taking c dealership also take the time to make sure they customer is ok and I get great service all the time , big thank to basel because he has been taking care of my vehicle since 2014 and he never failed me ,puls I drive from Los Angeles Montebello. More
by Stevebourne89
Employees Worked With
Basel
