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Moss Bros. Chrysler Dodge Jeep RAM Riverside

Riverside, CA

4.1
446 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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8151 Auto Dr

Riverside, CA

92504

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Showing 447 reviews

September 14, 2025

Excellent service, professionalism in my service advisor Clay. Professional service on my vehicle. I won’t take my vehicles anywhere else for service. Strongly recommend Moss Bros to all my family and fr More

by William Loomis
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service advisor was Clay, great working with him.
Sep 15, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

We sincerely appreciate your wonderful review! It means a lot to us that you trust us with your vehicles and that you feel confident recommending us to your family and friends. We're so glad that Clay provided you with excellent service and that we've earned your business. Thank you for your continued support!

September 14, 2025

Austin provides the best service every time! He is knowledgeable and professional when I bring in my truck for service. More

by sergiosandoval91771
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Austin
Sep 15, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

We appreciate this fantastic review! It's great to hear that Austin provides you with the best service every time you bring in your truck. Thank you for your business and for recognizing his hard work!

September 13, 2025

Great experience will definitely come back and recommend to friends and family to come buy here More

by RICHDELGADILLO
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Recommend Dealer
Yes
Employees Worked With
Oscar and Casey
Sep 15, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thank you so much for the five-star review! We're thrilled you had a great experience and truly appreciate you recommending us to your friends and family. We look forward to seeing you again!

September 13, 2025

Easy experience. Process was easier than expected. Muhammad was very kind and patient. Finance experience was pleasant as well. I appreciate everyone that I interac More

by cfranc01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Mosin, Ralph
Sep 15, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

We appreciate you taking the time to leave this five-star review! We're happy to hear that your experience was easy and that our team, including Muhammad, made the process pleasant for you. Thank you for your business and for your kind words!

September 12, 2025

The service continues to be grade A since before 2005 and every service tech have always been very knowledgeable, polite and professional. The company has done a great job with the improvement to the custome More

by majorpeaches
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Basel Ghandour
Sep 12, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

We are so grateful for this amazing review! Thank you for being a loyal customer since before 2005. It means a lot to know that our team's professionalism and our efforts to improve the customer waiting room have made such a positive impact on your experience.

September 12, 2025

Dealership went the extra mile to complete sale and accommodate my trade. Travis and his team worked very hard to find the write financing to make the deal. More

by wd.jordan
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Recommend Dealer
Yes
Employees Worked With
Travis Carpenter
Sep 12, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

This is wonderful to hear! We're so glad that Travis and his team could work hard to accommodate your trade and find the right financing for you. We take pride in going the extra mile for our customers, and we appreciate you recognizing our team's effort. Thank you for choosing us!

September 11, 2025

Do not bring your vehicle to this location. Poor customer service, spent thousands on repair, and did not provide a service car. The part was delayed, and I reached out to the Jeep manufacture More

by MJ
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Recommend Dealer
No
Employees Worked With
Steve
Sep 11, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

We are very sorry for your frustrating experience. The issues you described are not up to our standards, and we sincerely apologize. We take your feedback seriously and are committed to improving our service. We hope to earn your trust back in the future.

September 10, 2025

Best car buying experience I’ve ever had and I’ve bought several cars. Salesman the finance everyone the whole team was spot on the make this experience easy and comfortable More

by bbvhnick
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Angel / earl
Sep 10, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Wow, thank you for the incredible feedback! Hearing that this was the best car-buying experience you've ever had means the world to us. It's our goal to ensure every customer feels at ease and well-cared for throughout the entire process. We'll be sure to pass your kind words along to the whole team. Enjoy the ride, and thank you again for choosing us!

September 10, 2025

Excellent service, very organized, even without an appointment they completed my request the same day. The waiting room was very clean and the coffee was fresh. All the staff were very friendly. More

by Cesar
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Basel
Sep 10, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

We're so glad you had such a positive experience! It's great to hear that our staff was friendly and that you found our waiting area to be clean and welcoming. We strive to create a comfortable environment for all of our guests, and your feedback lets us know we're on the right track. Thanks for taking the time to leave this review!

September 10, 2025

Great service best dealership experience ever. My vehicle was done on time and done right will go back More

by KOEHLER23
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Blake and Brian
Sep 10, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thank you so much for the 5-star review! It means a lot to hear that your service experience was the best you've ever had. We work hard to ensure every job is done correctly and efficiently, and we appreciate you recognizing our team's efforts. We look forward to seeing you again!

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