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Moss Bros. Chrysler Dodge Jeep RAM Riverside
Riverside, CA
447 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:30 PM
Saturday 9:00 AM - 9:30 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 447 reviews
Verified Customer
August 29, 2025
Purchased my 2025 Dodge Durango R/T not even a month ago and I already had problems. The vehicle has been in the dealer 4-5 times already and nothing has been resolved. I've talked to the GM at the Moss Bro and I already had problems. The vehicle has been in the dealer 4-5 times already and nothing has been resolved. I've talked to the GM at the Moss Bros in Riverside and no solutions. My car has a piece of chipped paint, the trunk door was not aligned correctly either and they haven't fixed any of those things. More
by alvarezramiro331
Employees Worked With
Mark
August 27, 2025
Oscar was great super patient and understanding. Definitely would recommend him to any one that wants to buy a car ..I will comeback and ask for him next time I buy a car . Thanks again!! Definitely would recommend him to any one that wants to buy a car ..I will comeback and ask for him next time I buy a car . Thanks again!! More
by ROTORHEADS301
Employees Worked With
Oscar
August 26, 2025
They told me I’d only have to pay 1,000 for the down payment but once I got there, he told me 2,000 vet sneaky and unprofessional, will NOT be coming back payment but once I got there, he told me 2,000 vet sneaky and unprofessional, will NOT be coming back More
by DARRION.WICKER
Employees Worked With
Mike
July 31, 2025
Terrible! They submitted the payment for my trade in car late to the previous dealership, and, in turn, messed up my credit. I have NEVER missed a payment. Now They submitted the payment for my trade in car late to the previous dealership, and, in turn, messed up my credit. I have NEVER missed a payment. Now it shows two late payments. When I approached them, they blamed it on the busy holidays. Sales manager who I was dealing with last time regarding a trade in was raising his voice (size of my arm) and being rude. Bad experience. More
by Riverside
Employees Worked With
N/A
July 18, 2025
There noting but a bunch of sleezy people. They lied to my elderly parents and suckered them int saying they have a 2024 white gladiator. Thankfully I showed up with my parents because all the They lied to my elderly parents and suckered them int saying they have a 2024 white gladiator. Thankfully I showed up with my parents because all the sudden the white gladiator turned into a 2025 dark grey gladiator. Scamming old people is a shame, lying than has the nerve to say: Oh, I have no idea what happened, it's just magically gone: who the xxxx do these shady salesmen think they are. After negotiating and getting ready to walk out the door they have the nerve to tell me that Wait, I'll give you the extended warranty for 3500$ instead of 4000$. We get to finance department, (I was paying cash for the car) The finance manager says no the extended warranty is only 1000$ not 3500$. Of course, Javier comes in with some nonsense talking in gibberish They don't have the xxxx xxxxx to be honest but sucker an elderly couple and STEAL their money. Then they have the nerve to ask my parents to give them a good review after they gave then a bad review. LOL LOL Guess what, that isn't happening. How dare they. In fact, the owner Glen L. Moss Sr. needs to close this dealership and stay off YouTube bragging about his dumb xxx Rolls Royce as if no One else can afford one. Horrible dealership.... Wish I read reviews first. More
by ranellrachel
Employees Worked With
Andrew, Javier,
