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Moss Bros. Chrysler Dodge Jeep RAM Riverside

Riverside, CA

4.1
447 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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8151 Auto Dr

Riverside, CA

92504

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Showing 447 reviews

January 26, 2026

They where helpful and friendly, made sure we left with what we wanted and with the price we were comfortable paying. More

by saavedra4079
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Butler and Elias Barragán
Jan 26, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thank you for choosing Moss Bros! We’re happy you got exactly what you wanted at a price you were comfortable with.

January 26, 2026

Worst dealership to come to. None of the staff is competent enough to work there. Honest mistake going there to make a deal, the salesperson are in a rush to make a sale, & forge More

by Joanna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Muhammad, Horacio Javier, Qais
Jan 27, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thank you for your honest feedback. We regret that your experience fell short and would like the opportunity to address your concerns if you’re willing to contact us directly at 951-688-6200.

January 24, 2026

Jacob was amazing, got me a great deal, and was very accommodating. This is my second purchase at moss bros! More

by lisamariereese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob
Jan 24, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Moss Bros. Chrysler Dodge Jeep RAM Riverside!

January 24, 2026

This dealership is ran unprofessionally. I was lied to about them having a specific vehicle in stock and scheduled an appointment to meet with a salesman. I showed up for that appointment to More

by jasonjsanchezjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Oscar
Jan 26, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thank you for the honest review. We’re thrilled Oscar could earn your trust and make the process better, and we apologize for the frustrations you experienced with scheduling and vehicle readiness. Your feedback helps us improve.

January 23, 2026

We had a great experience at Moss Bros. Travis was awesome. He had answers for every question. He was very knowledgeable about the vehicles. Everyone that helped us was so nice. We have bee More

by mikecathyalyxty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis, Casey, finance guy,
Jan 23, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 22, 2026

Salesman Eddy was great. Finance is not. Agreed to take care of a bad headlight on vehicle purchased. They have not got back to us after multiple attempts and ignoring us. Ze More

by WSCHURFELD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eddy, Javi, Fred
January 22, 2026

It was almost impossible to reach anyone by phone and information was not communicated correctly or issues resolved. More

by ANDREWSYMONS1972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Elias and Mike
January 20, 2026

Was happy how quickly they got our truck in and out. Was happy with their diagnosed of our problem. And was happy that it did not cost us a lot. We feel like they did a lot for what we paid for. More

by millerfarm8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Castro
Jan 20, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Moss Bros. Chrysler Dodge Jeep RAM Riverside to be a positive one. Please don't hesitate to reach out if you need anything else.

January 20, 2026

One of the worst experience at a dealership unprofessional, still waiting for multiple things that I have not received told that second key was lost information from Dodge was not sent to me du More

by nandofk87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
N/A
Jan 20, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

We sincerely apologize for the issues you experienced. We take feedback like this seriously and are reviewing our processes to ensure better communication and follow-through for our customers.

January 20, 2026

The dealership was professional responsive and respectful throughout the entire process. Very clear communication and simple process More

by jm6407489
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel, Javi
Jan 20, 2026 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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