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Moss Bros. Chrysler Dodge Jeep RAM Riverside
Riverside, CA
448 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:30 PM
Saturday 9:00 AM - 9:30 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 448 reviews
Verified Customer
January 16, 2026
The service department provided excellent service! Clay was an outstanding communicator, and it was much appreciated! My vehicle service was prompt, and all the needs were communicated clearly. THANK Clay was an outstanding communicator, and it was much appreciated! My vehicle service was prompt, and all the needs were communicated clearly. THANK YOU, Moss Bros Riverside! More
by lwicketts
Employees Worked With
Clay Sensi
January 12, 2026
I brought in my Durango for a routine oil change. Austin Castro was courteous, knowledgeable, and professional. I appreciated the timely communication and updates from Austin through my preferred m Austin Castro was courteous, knowledgeable, and professional. I appreciated the timely communication and updates from Austin through my preferred method of communication. The online appointment scheduling ahead of time was easy and convenient. Overall, the experience met my expectations. More
by rtiefen514
Employees Worked With
Austin Castro
January 11, 2026
After MGU alternator and melted battery replacement, vehicle still stalls while driving creating a dangerous and deadly situation. I feel like no one cares and will be getting a lawyer and escalating to vehicle still stalls while driving creating a dangerous and deadly situation. I feel like no one cares and will be getting a lawyer and escalating to the highest level. Only driven vehicle less than 3K miles since purchase. More
by vtursellino
Employees Worked With
Blake was nice, Brian was not caring at all!!
January 08, 2026
Greeted right away, taken to a few remote lots and shown a few trucks that were close to what I wanted. Saw a truck off to the side and made a good deal on it. Very happy even though the process is a pain. a few trucks that were close to what I wanted. Saw a truck off to the side and made a good deal on it. Very happy even though the process is a pain. More
by f430rules
Employees Worked With
All
January 05, 2026
Overall average experience. Lack of communication throughout the process but towards the end when Abe and sales manager Mike got involved it got a lot better Lack of communication throughout the process but towards the end when Abe and sales manager Mike got involved it got a lot better More
by CSJBREADS
Employees Worked With
Abe
