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Moss Bros. Chrysler Dodge Jeep RAM Riverside
Riverside, CA
448 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:30 PM
Saturday 9:00 AM - 9:30 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 448 reviews
Verified Customer
December 18, 2025
This dealership is very clean and up to date , this dealership also take the time to make sure they customer is ok and I get great service all the time , big thank to basel because he has been taking c dealership also take the time to make sure they customer is ok and I get great service all the time , big thank to basel because he has been taking care of my vehicle since 2014 and he never failed me ,puls I drive from Los Angeles Montebello. More
by Stevebourne89
Employees Worked With
Basel
December 12, 2025
I purchased a new 2dr wrangler that was supposed to have a hardtop, but for some reason was a soft top. No big deal, part of the purchase was to have the correct new in box top installed, service decided to a hardtop, but for some reason was a soft top. No big deal, part of the purchase was to have the correct new in box top installed, service decided to pull a different Jeep around and play switcheroo with the tops. Only problem was the top they installed, had a broken side window, wrong glass and grease hand prints all throughout the inside. After multiple trips back they finally got it figured out but at my expense driving back and forth over an hour each way. Their communication sucks unfortunately, and it seams the departments don’t talk to each other. I will unfortunately not be returning to this dealer. More
by ryan.s.boyd00
Employees Worked With
I don’t know the names
December 10, 2025
Jeep was in shop for 4 weeks to get hybrid battery replaced. Was taken in for o2 sensor replacement, but was never fixed. Had to bring it back a second time to correct the o2 sensor. Jeep was in sh replaced. Was taken in for o2 sensor replacement, but was never fixed. Had to bring it back a second time to correct the o2 sensor. Jeep was in shop for nearly a week. This shop can not keep promises of completed times. Customer service with the rep was great, but as a company, I was without my vehicle for over a month. Your poor service writer's have to deal with upset customers paying for vehicles they aren't getting to drive. I should be compensated for the time my vehicle was in the shop due to poor turn rates. More
by calisurfer2369
Employees Worked With
Jason
