From the moment we stepped into the dealership, our experience was easy! Every employee we had contact with was wonderful. We were greeted with a smile and welcomed into the showroom by a lovely lady. Marcus took us to see cars that matched our requests. When he knew of one about a twenty minute drive away at another Moss Bros. dealership, he drove us there and found what we wanted. The test drive went well and I was impressed with the smoothness of the drive of this particular Jeep. Once back at the SB showroom, we spent a good amount of time negotiating the sale price. Wally helped us pay what we thought was a fair price, and he was very knowledgeable with all facets of that part. Signing papers was easy with the next employee. We drove home that night with a new car. It was a very good experience!