185 Reviews of Moss Bros. Honda - Service Center
Service Frank in the service department is the best, you always take care of me and my family that's why we will not go anywhere else!!! Frank in the service department is the best, you always take care of me and my family that's why we will not go anywhere else!!! More
I took my car in to check everything before making a trip. Only two complaints: Someone changed the driver's seat setting and my parking sensor had been turned off. When I returned home, I ran into the wheel Only two complaints: Someone changed the driver's seat setting and my parking sensor had been turned off. When I returned home, I ran into the wheelbarrow in my garage. More
service i like how the personal attendme and the service was fast and they giveme information about my truck the i need to know i deffinely recomend this deal i like how the personal attendme and the service was fast and they giveme information about my truck the i need to know i deffinely recomend this dealear ship. More
Thank's for all you do!!! Every time I go in for service David Swanson goes out of his way to help. Been doing business with him for approximately 10 years now. He's a true pro Every time I go in for service David Swanson goes out of his way to help. Been doing business with him for approximately 10 years now. He's a true professional and will go out of his way make sure you vehicle is serviced properly and that you don't pay for any unneeded services. Would recommend David and Moss Bros Honda to anyone. Thanks again, Dorian More
Thank you David is simply one of your best employees. I have been going there for some years now, and he always treats me with respect and goes out of his way t David is simply one of your best employees. I have been going there for some years now, and he always treats me with respect and goes out of his way to make sure I'm happy. He is an example of your team's dedication to excellent customer service. Thank you always David. Sincerely, Efren Martinez More
Recall part for my honda Received a letter, from Honda about a possible recall on my Honda. I had 3 recalls: did not have all the parts in stock. would have to return next wee Received a letter, from Honda about a possible recall on my Honda. I had 3 recalls: did not have all the parts in stock. would have to return next week, But they provided a rental car for free for a few days. This is the best experience I had at a dealer. The best part was my son was with me, they have a kids zone, free coffee and donuts and fruit. Nice waiting area, they did not try to sell me anything. I would return back. If I had to add one thing to make it better wash my car, the candy on my dash was nice, but a car wash would have been better. More
Service Advisor David Swanson is the best! Mr. Swanson is always friendly and professional. He always informs me of exactly what is needed and offers a reasonable price by making you aware of a Mr. Swanson is always friendly and professional. He always informs me of exactly what is needed and offers a reasonable price by making you aware of any coupon specials. He goes above and beyond. More
Review The only issues, were when I first got there, there were services techs outside and not one person greeted me or told me what I should be doing. So I The only issues, were when I first got there, there were services techs outside and not one person greeted me or told me what I should be doing. So I eventually got out of my car and was about to walk in the service department when I was greeted by a technician, I think. He was very nice and started getting the chair and foot papers and then finally someone walked up. While I was waiting, I decided I would get an ice cream (because I had been there for about an hour and was expecting me be there another hour), but you have to get the key from the parts counter. He was on the phone, but never even said a single word to me if he would be with me. So after standing there for a few minutes, I went back and sat down. More
SERVICE YOU HAVE A GREAT SERVICE DEPT. ENJOYED MY VISIT PLAN TO HAVE ALL MYSERVICE DONE AT YOUR DEALERSHIP. .AND TELL ALL MY FAMILY ABOUT YOUR DEALERSHIP YOU HAVE A GREAT SERVICE DEPT. ENJOYED MY VISIT PLAN TO HAVE ALL MYSERVICE DONE AT YOUR DEALERSHIP. .AND TELL ALL MY FAMILY ABOUT YOUR DEALERSHIP More
New Set of Tires From the beginning of my tire problem until the installation of a new set of tires my experience with Moss Honda was incredible. Joanie sent me an em From the beginning of my tire problem until the installation of a new set of tires my experience with Moss Honda was incredible. Joanie sent me an email to say that Honda wanted to give me a special price on a new set of tires and she stayed in touch with me all the way. I was sick so we had to wait until I could bring the car in. David usually handles my service but he was on vacation so Tim ordered the tires and did everything he could and I went in the first day David was back. The cooperation between employees impressed me and the friendliness gives such a pleasant atmosphere. My son was so impressed with the way you took care of me that he has transferred his Honda Hybrid to Moss Honda and has been quite happy with his service. I am well aware that this type of service and attitude comes from the top of the organization and your employees seem very pleased with their jobs and go out of their way to help. When I wait for my car someone is always checking on me to see if I need anything or a shuttle. Thank you Moss Honda from a grateful customer. More