Moss Bros. Honda

I give them 5 stars! My 3rd car purchase with Mods Bros and will continue to purchase from them in the future. My POC is Ron Adams, who is always helpful and goes out o My 3rd car purchase with Mods Bros and will continue to purchase from them in the future. My POC is Ron Adams, who is always helpful and goes out of his way for me. More

Had a great experience purchasing my new CR-V Hybrid Sport Touring with the sales group at Moss Bros Honda in Moreno Valley. They understood where I wanted to be with payment and worked hard to get it t Sport Touring with the sales group at Moss Bros Honda in Moreno Valley. They understood where I wanted to be with payment and worked hard to get it there. Very happy with the vehicle! More

This guys ran my credit without my permission when I told them many times I was going to use my own bank for financial but since they get a commission when we go through them of course they are going to do w them many times I was going to use my own bank for financial but since they get a commission when we go through them of course they are going to do whatever it takes to get the most they can out of you, I worked so hard to get my credit where is it so that this guys can just mess it up in seconds, so much for a " helpful Honda guys " More

Always dependable, always great attitudes. And fast, reliable service. Explain everything being done for any particular service. And fast, reliable service. Explain everything being done for any particular service. More

I bought my car s at Moss Bros in Moreno Valley and have always had it serviced there. They have excellent customer service. I live in Riverside, but Miss Bros in Moreno Valley is my choice because of the f always had it serviced there. They have excellent customer service. I live in Riverside, but Miss Bros in Moreno Valley is my choice because of the friendly people and honest excellent service. More

The worst dealership I have ever dealt with. I made a deal to purchase a vehicle with them and they sent me the paperwork with the price and terms and loan payments. I drive 1 hour and a half a I made a deal to purchase a vehicle with them and they sent me the paperwork with the price and terms and loan payments. I drive 1 hour and a half and the manager won't hour the deal. Starting adding fees said the sales tax would 12.5% and other things. I'm a CPA and I knew the sales tax was 9.5%. The xxxxxxxxx that came out of this guys mouth was insulting to me a 65 year old experienced CPA and successful business man. It was shocking. I have probably bought over 25 cars in my life. I bought 2 for my daughter at Carmax in the last 3 years. I would suggest go to Carmax than this dealership at least they don't xxxxxxxxx you. On a good note I ended up buying the Honda I wanted at Buena Park Honda. They sent me the paperwork and I went in and bought the car. No hassle, no lies, beautiful. Buena Park Honda was great to deal with. Stay clear of Moss! More

Moss bros dealer always has great customer service they were able to get my car fixed , will definitely be going back to them . were able to get my car fixed , will definitely be going back to them . More

Everyone was very nice and helpful. . would definitely recommend to my family and friends to come to here . would definitely recommend to my family and friends to come to here More

First price they show us was 5k more than window sticker all kind of add ons we purchased honda floor mats she wanted to pay separate they adf that charge in the contract tim mos promised to ship it to us s all kind of add ons we purchased honda floor mats she wanted to pay separate they adf that charge in the contract tim mos promised to ship it to us simce they do not have it in stock we called noboby knew anything its been a month and when we call we get transfer and then hang up in 2014 we got a honda pilot what a diference this time not a good experience well now we know i think its a diferent managent they talk like a used car salesman. I asked for a charge 300 dls that was in his paper twice he just xx the answer definitely not a good experience. More

While I ended up buying car, it was despite multiple dishonest and misleading tactics along the way. I found and disclosed each in order to get control of the sale. They even told me they could not se dishonest and misleading tactics along the way. I found and disclosed each in order to get control of the sale. They even told me they could not sell the car for $ listed on CARS.COM. They had to add what they used as a standard set of accessories to a used car but then up charged them a lot. Example: LoJack added by third party charges dealer $200-$270. But they lost it at over a $1000 more. ..."but it's already on the car and we had to pay a third party. We will lose money if we sell it for the advertised price. Their own website does disclose in the fine print that the MAY be additional accessory charges. All in all, they bumped the price by almost $4K before I showed them all the things I found out. I ended up paying what I expected for the car before entering. I went to two different of their dealerships Moss VW and Moss Honda about the same exact car and they had totally different Out the Door prices. I used ones details against the other to get lowest of both. I told them I would be recording the sales sessions and they said ok, so I have everything regarding the negotiation tactics and dishonest or incorrect disclosures on record. Want something simple to check in you first seating with them? The 'fees' are listed but the subtotal does not equal them. There is added money there. Their whole 'worksheet', even the computer generated one does not add up when you add the numbers yourself. The whole model is set up to have additional money inserted. It was the 3rd time I have dealt with Moss for various things and without fail there were inconsistencies and misquotes. More