Moss Bros. Honda - Service Center

I called the service to have my spark plugs changed but he seems too busy and just wants to brush me off. But in anyways, I gave it a try to change the 4 tiny cylinder engine spark plug change but I can' he seems too busy and just wants to brush me off. But in anyways, I gave it a try to change the 4 tiny cylinder engine spark plug change but I can't tell if it really was changed. I don't feel any difference to the least. I wanted to be assured as a customer that the $190.00 amount to change the spark plug really did occur. I have look at least inside the engine if any dust or prints was disturbed but I can't tell . I didn't even get the old parts back so at least a little bit of assurance. I will take this to another mechanic just to make sure that this did occur. Thanks. More

I went to see if my car was done because the time predicted was 30 minutes past. I realized my car was parked out front as if it was finished. I learned that I wasn't notified because my service advi predicted was 30 minutes past. I realized my car was parked out front as if it was finished. I learned that I wasn't notified because my service advisor was at lunch. I don't know how long my car sat there. That was my only complaint. Everything else was great. More

I purchased a used vehicle at Moss Bro. Honda and within the first there was a couple of mechanicle issues with the car.These issues where being resolved but being a used vehicle repairs if not covered unde the first there was a couple of mechanicle issues with the car.These issues where being resolved but being a used vehicle repairs if not covered under a warrenty are not always the dealers reponsability so buy the extended warrenty it's worth it.Fortunatly they suggested I purchase extended policy which I did.A few nights ago while driving home i noticed a strange vibration that seemed to coming from the driver side front tire before I was able to make it home I pulled over to check it out it appeared to be loose lug nuts but after a phone call to moss bro. service dept. Ernest Guzman thier service director on his own time drove 15miles out of his way after work to help me.I have never received that level of sevice thats what you would exspect from family or a close friend.Lugnuts where fine drove it home took it in the next day Mr.Guzman arranged for a rentel made it to work and the vehicle is going to be repaired under the exten.policy Thank you Ernesto Guzman and the service dept at MossBro. Honda More

We purchased our CRV from Moss and we've always had good customer service. They take their time and provide good quaility. Only exception was replacing our rear window, but that too was fixed. I love my customer service. They take their time and provide good quaility. Only exception was replacing our rear window, but that too was fixed. I love my car, and am pleased with the overall service provided at MOSS. More

Moss Brothers Honda in Moreno Valley has done almost all of the service on my '06 Element. I've got 140,000+ miles on it, and I'm planning on 140,000 more. They've always been honest and have always put the of the service on my '06 Element. I've got 140,000+ miles on it, and I'm planning on 140,000 more. They've always been honest and have always put the needs of the customer first. Service pricing is fair and very competitive. They know how to put customer service first. Always had a great experience, and will continue to use them! More