Moss Bros. Honda - Service Center

I bought a oddesy van last December. I thought I got a good deal. I trusted them that everything they said will be same in the contract. That’s why I signed with out reading . But they trick me. There are good deal. I trusted them that everything they said will be same in the contract. That’s why I signed with out reading . But they trick me. There are a lot of add ons and the warranty is free and included. But it’s not. When I told them about the problem they said they can’t do anything anymore because I signed them already. And I waited for them for a very long time 5 hrs to be exsact I even almost past out because iam diabetic. Only for them to say NO. I told them I don’t want the GPS but said it’s installed already. But it’s not it’s not even activated. I don’t know who Iam gonna go to complain. But everytime I see the van it makes my blood preasure goes up. More

Fatah promised me a complete credit for floor mats weeks ago for a incident that involved my daughter waiting all day from 9am to put tint on her car that was advised by servicing would only take two hours ago for a incident that involved my daughter waiting all day from 9am to put tint on her car that was advised by servicing would only take two hours, fast forward to 5:30pm when car was actually done. When inquiring no one knew anything and the whole process was a completely unorganized and disappointing. I was advised a credit would be issued for the floor mats as a courtesy for her troubles which has not taken place, when I reached out again after being told this would be resolved a couples days later 2.17.21, nothing happened, no call, no credit or check sent, 2.21.21 followed up with Fatah, no response but read my text message?! I expect what was promised to be delivered and if fatah can’t get this done. More

The dealership has improved their service department substantially and I am now willing to take my cars to them all the time. Christian is a very good service advisor. substantially and I am now willing to take my cars to them all the time. Christian is a very good service advisor. More

This place is the best ! They were very accommodating, they had my car done before before the time they quoted it would be. Drove my car right up to me! They were very cautious with face mask and social d they had my car done before before the time they quoted it would be. Drove my car right up to me! They were very cautious with face mask and social distancing. And customer service was amazing I will definitely be going back! Thanks again for everyone who helped that day. Did I forget to mention I even got a deal for the oil change! Ricky smith rocks ! More

My service provider ( Frank) was very courteous, knowledgeable, and swift in having my vehicle serviced. I was thoroughly satisfied, and will come again for service. knowledgeable, and swift in having my vehicle serviced. I was thoroughly satisfied, and will come again for service. More

Excellent Service!! I was in and out in no time! Highly recommend. The staff is very friendly, and make you feel welcomed!! Sergio was friendly, he went through t I was in and out in no time! Highly recommend. The staff is very friendly, and make you feel welcomed!! Sergio was friendly, he went through the inspection report they performed on my accord. More