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Moss Bros. Toyota of Moreno Valley

Moreno Valley, CA

Overview
Reviews
Vehicles
3.8
497 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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12630 Motor Way

Moreno Valley, CA

92555

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Showing 497 reviews

January 06, 2026

Excellent service on service and in sales department. Had a great experience Thank you very much More

by allmajl
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Martinez
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January 05, 2026

They’re amazing there, very quick, understanding, and show that they care to help you. More

by Gysselle Torres
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario
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January 03, 2026

Horrible experience i will never return or refer anyone there so that dont get the same experience i received More

by liz.vasquez951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jesus
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Jan 05, 2026 -

Moss Bros. Toyota of Moreno Valley responded

We’re very sorry to hear about your experience. We take feedback seriously and would appreciate the opportunity to learn more and improve.

January 03, 2026

Dealership provide a Knowledgeable and courteous sales person and the vehicle I purchased. I would have liked the sales process to take a little less time. Very happy and satisfied overall. More

by dagjsp84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel
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Jan 05, 2026 -

Moss Bros. Toyota of Moreno Valley responded

We appreciate your kind words and feedback. It’s great to hear you’re satisfied overall, and we’ll continue working to improve efficiency.

January 03, 2026

Ricky did an excellent job communicating and giving us quality service. If you take your vehicle here for service, ask for Ricky. More

by emsam40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Anderson
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Jan 05, 2026 -

Moss Bros. Toyota of Moreno Valley responded

Thank you for choosing us! We’ll be sure to share your compliments with Ricky.

January 02, 2026

My experience with Moss Bros Toyota was excellent. Top notch customer service, excellent communication and smooth transaction. More

by DC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rosalio Lopez, William Gutierrez
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Jan 02, 2026 -

Moss Bros. Toyota of Moreno Valley responded

Thank you for the 5-star review! We’re thrilled to hear your experience was smooth and enjoyable.

January 01, 2026

I was met quickly and professionally uoon arriving at the Service Dept. The service dept was fairly busy but my wait time was reasonably short. More

by hdoplemore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Ramirez
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Jan 02, 2026 -

Moss Bros. Toyota of Moreno Valley responded

Thank you for the 5 stars! We’re glad your visit to our Service Department was quick and professional.

December 31, 2025

Rick Anderson is the best. He even walk all customers to their cars once their car is finished. I watched this for 2 1/2!hours and no one else has walked customers to their veh More

by banksarlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick - service department
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Dec 31, 2025 -

Moss Bros. Toyota of Moreno Valley responded

We appreciate your 5-star review and your kind words about Rick. Providing attentive, respectful service is always our goal.

December 30, 2025

Topnots ten star. All the staff was amazing. Very happy with total experience. We have bought 4 Toyota's. We will definitely be back for our next car. More

by MELSTAI1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isiah
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Dec 30, 2025 -

Moss Bros. Toyota of Moreno Valley responded

Thank you for the amazing review! We’re thrilled you had a top-notch experience and look forward to helping you with your next Toyota.

December 30, 2025

Dealership did promise to negotiate and made sure I was happy with the price at the end of the sale. Very happy with the purchase. More

by franky232001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devean, Mark and Javier
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Dec 30, 2025 -

Moss Bros. Toyota of Moreno Valley responded

Thank you for your feedback! We’re glad you’re happy with your purchase and that our team could help with the negotiation process.

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