Moss Bros. Toyota of Moreno Valley

I always receive excellent service from this dealership. I also buy my cars from this dealership. I also buy my cars from this dealership. More

They told me emphatically that the problem with my vehicle was the throttle body. $1.5K later in repairs, my son is still experiencing the same problem but he's now up in Sacramento. In my view, the vehicle was the throttle body. $1.5K later in repairs, my son is still experiencing the same problem but he's now up in Sacramento. In my view, the repair was completely unnecessary as the status of the car never changed. It drove fine until it heated up in the streets and then it would reduce down to 1K RPM and not be able to go more than 5 mph. Literally nothing has changed. Furthermore, the last time I had the vehicle serviced there, they didn't even bother putting in the right vin number which caused Rick to tell me I hadn't serviced the vehicle. I bought this Corrolla and my red Prius from Moss Bros. I'm in the market for more repairs on another Prius I bought as well as new Sienna. But there have been too many disappointments from your service department. I guess I'll have to start going to Toyota of Riverside instead. More

I Came In To Get My Toyota Hylander 45,000 Mile Service And To Get New Front Brakes. My Service Dept Rep: Sal. Made Sure To Answer All My Concerns And Regarding The Repairs I Needed Now. And He Also Explai And To Get New Front Brakes. My Service Dept Rep: Sal. Made Sure To Answer All My Concerns And Regarding The Repairs I Needed Now. And He Also Explained And Went Over The Future Repairs Needed From Completion Of My Car Inspection. The Customer Service Was Good And The Time It Took To Do All The Repairs Was Pretty Fast. Overall This Dealership Is A Good Place To Get Service On Your Vehicle. More

I got there at 7 am and wasn't completed until 1100 am for trans service.i waited there for 4 hrs for trans service.i waited there for 4 hrs More

We have always had good service with Moss Brothers. We bought our 2009 Toyota Corolla in 2009 from Moss Brothers.. We appreciate their honesty and great care. Sharon Burr We bought our 2009 Toyota Corolla in 2009 from Moss Brothers.. We appreciate their honesty and great care. Sharon Burr More

SERVICE TEAM SHOULD BE A BIT MORE ATTENTION WHEN WAITING TO PICK UP VEHICLE. MY SERVICE TECH WAS BUSY WITH ANOTHER CUSTOMER BUT NO ONE ASKED TO ASSIST ME. WAITING APPROXIMATELY 15MINS UNTIL ADRIAN WAS FINI TO PICK UP VEHICLE. MY SERVICE TECH WAS BUSY WITH ANOTHER CUSTOMER BUT NO ONE ASKED TO ASSIST ME. WAITING APPROXIMATELY 15MINS UNTIL ADRIAN WAS FINISHED TO PICK UP MY VECHILE. More

Professional, efficient, and knowledgeable Steven was able to get my car serviced quickly. My only complaint is that while I had an appointment, I was kept waiting for a very long time before Steven was able to get my car serviced quickly. My only complaint is that while I had an appointment, I was kept waiting for a very long time before Steven was able to help me. Maybe separate lanes for drop ins versus appointments would help. More

I had a great experience with Moss Toyota thanks to Javier Villalobos. He never rushed me through the process. MOSS Toyota was the fourth dealership I had visited and they did not disappoint. Javier Villalobos. He never rushed me through the process. MOSS Toyota was the fourth dealership I had visited and they did not disappoint. More

Always the mechanic forget one service to perform, and destroy somehow my car; do not have respect for old cars. Last time someone took the Toyota logo from my Toyota Prius engine cover. destroy somehow my car; do not have respect for old cars. Last time someone took the Toyota logo from my Toyota Prius engine cover. More

Really disappointing, did not take care of the problem of what’s going on with my car what’s going on with my car More