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Moss Bros. Toyota of Moreno Valley

Moreno Valley, CA

3.9
604 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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12630 Motor Way

Moreno Valley, CA

92555

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Showing 604 reviews

October 25, 2025

After sales service was excellent. Sales person was nice and helpful. Showed us most of the interior button functions. More

by JOELAG54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
Oct 28, 2025 -

Moss Bros. Toyota of Moreno Valley responded

Thanks so much! We’re thrilled you had a great experience and learned all about your vehicle’s features.

October 23, 2025

Great salesman Aldo. Made me comfortable and confident with my purchase & trade in, switched to hybrid. Very happy. More

by jesüs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo
Oct 24, 2025 -

Moss Bros. Toyota of Moreno Valley responded

Thank you! We're glad Aldo helped you feel confident with your new hybrid purchase. We appreciate the great feedback!

October 23, 2025

great service and very friendly environment. always helpful employees asking if you need help or have questions . More

by JOHN.SMITH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sal
Oct 24, 2025 -

Moss Bros. Toyota of Moreno Valley responded

Thank you! We're thrilled you appreciate our friendly environment and the helpfulness of our staff. Your 5-star review means a lot!

October 23, 2025

Everyone was willing to help very professional I was satisfied with the buy and the trade in More

by elsavas63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel, Devon
Oct 23, 2025 -

Moss Bros. Toyota of Moreno Valley responded

Thank you for the five stars! We're glad our team was so willing to help and made your buy and trade-in experience a success. We appreciate your business!

October 22, 2025

Very good service and in a timely manner . Excellent service department very efficient and unbeatable to help the customer. . Ricky Anderson extraordinary help and service with a smile. More

by AANDUKILBOURN
Workmanship
Recommend Dealer
Yes
Employees Worked With
Ricky Anderson
Oct 23, 2025 -

Moss Bros. Toyota of Moreno Valley responded

Thank you for the five stars! We're glad to know our Service Department was very efficient and provided you with timely and unbeatable help. We appreciate your feedback!

October 22, 2025

Thank you for always communicating with me and providing updates on my truck. And providing a ride home and back More

by jmeestrada87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Oct 22, 2025 -

Moss Bros. Toyota of Moreno Valley responded

We're glad our communication and the ride service made your experience a great one. Thank you for the five stars!

October 22, 2025

Average service. I dropped off my car for a missing emblem. They informed me that this piece was only in a chrome color but I bought it like that from a Toyota Dealer More

by RAYHOLIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John, Stephen
Oct 22, 2025 -

Moss Bros. Toyota of Moreno Valley responded

We sincerely apologize for the poor communication regarding your emblem replacement. It is unacceptable that the paperwork indicated a call when you were never contacted. We know this caused disappointment, and we're reviewing our service process to ensure all customers are properly updated before they pick up their vehicle.

October 21, 2025

Second time i go for service and what I needed to be replace they didnt had the part and then they didnt order it on time. The second time i went the part was not the correct one that was needed. Until More

by ALETS_23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Moss Bros
Oct 21, 2025 -

Moss Bros. Toyota of Moreno Valley responded

You are right—a correct repair should not take over a month. We sincerely apologize for the multiple failures with your part order. We are using your experience to audit our entire parts-to-service workflow to ensure this level of delay and error never happens again.

October 21, 2025

Thank you for a very positive and honest experience. Jesus and Ali were super helpful, honest and professional. I will definitely come back to Moss and will recommend to friends, family and colleagues. More

by carlosmsolorio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Cabral and Ali.
Oct 21, 2025 -

Moss Bros. Toyota of Moreno Valley responded

Thank you for this great feedback! Providing a positive and honest experience is what we strive for. We’re glad we earned your trust and appreciate you choosing Moss Bros Toyota of Moreno Valley.

October 19, 2025

The staff was polite and extremely helpful in getting me into my dream vehicle. Would definitely recommend to my friends. More

by ginotkd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo, Devin
Oct 20, 2025 -

Moss Bros. Toyota of Moreno Valley responded

Thank you for the 5 stars! We're glad our staff was polite and extremely helpful. We appreciate you recommending us to your friends!

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