Moss Bros. Toyota of Moreno Valley

Came in twice in a day to bring my car and my dads. First go around waited about 2.5 hours, second go around it was closer to 4 hours. Mind you, this is with an appointment. Dont expect a quick service First go around waited about 2.5 hours, second go around it was closer to 4 hours. Mind you, this is with an appointment. Dont expect a quick service if you are planning to come here. Manager stopped by to check in, asked about service, after I told him about the issue with the wait he proceeded to try and sell me into trading in my car. Clearly not wanting to help but rather try to sell me something I do not need nor want. More

After sales service was excellent. Sales person was nice and helpful. Showed us most of the interior button functions. Sales person was nice and helpful. Showed us most of the interior button functions. More

Great salesman Aldo. Made me comfortable and confident with my purchase & trade in, switched to hybrid. Very happy. Made me comfortable and confident with my purchase & trade in, switched to hybrid. Very happy. More

great service and very friendly environment. always helpful employees asking if you need help or have questions . always helpful employees asking if you need help or have questions . More

Everyone was willing to help very professional I was satisfied with the buy and the trade in satisfied with the buy and the trade in More

Very good service and in a timely manner . Excellent service department very efficient and unbeatable to help the customer. . Ricky Anderson extraordinary help and service with a smile. Excellent service department very efficient and unbeatable to help the customer. . Ricky Anderson extraordinary help and service with a smile. More

Thank you for always communicating with me and providing updates on my truck. And providing a ride home and back updates on my truck. And providing a ride home and back More

Average service. I dropped off my car for a missing emblem. They informed me that this piece was only in a chrome color but I bought it like that from a Toyota Dealer I dropped off my car for a missing emblem. They informed me that this piece was only in a chrome color but I bought it like that from a Toyota Dealership. They informed me that they could cover it under warranty. Please don't tell your customers you can do something and not do it. In the paperwork it says that they called me and informed me about the situation but they in fact did not call or even leave a voice message. I picked up my car with the news presented as I received my keys. I hate being disappointed. More

Second time i go for service and what I needed to be replace they didnt had the part and then they didnt order it on time. The second time i went the part was not the correct one that was needed. Until replace they didnt had the part and then they didnt order it on time. The second time i went the part was not the correct one that was needed. Until now my car part has not been changed and has been over a month already. More

Thank you for a very positive and honest experience. Jesus and Ali were super helpful, honest and professional. I will definitely come back to Moss and will recommend to friends, family and colleagues. Jesus and Ali were super helpful, honest and professional. I will definitely come back to Moss and will recommend to friends, family and colleagues. More