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Moss Bros. Toyota of Moreno Valley
Moreno Valley, CA
439 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:30 PM
Saturday 9:00 AM - 9:30 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 439 reviews
December 05, 2017
Good Deal, Great Customer Service My sales associate was William Gutierrez. He was both personable and knowledgeable. No pressure whatsoever. Spotless, comfortable, showroom. Location My sales associate was William Gutierrez. He was both personable and knowledgeable. No pressure whatsoever. Spotless, comfortable, showroom. Location is easily accessible from the 10. More
by Michael Canon
Employees Worked With
William Gutierrez
November 26, 2017
Poor customer service I want to buy a car and they lied to me saying the car was sold to someone else. When no one else were in the dealer buying the same car. I want to buy a car and they lied to me saying the car was sold to someone else. When no one else were in the dealer buying the same car. More
by AC
Employees Worked With
Brett sales floor manager
November 25, 2017
Great Service, very quick Usually I have Joe Vidro help me but I got a new service advisor, Jack, he is nice and helpful with my service. Quick service, out of the lobby like l Usually I have Joe Vidro help me but I got a new service advisor, Jack, he is nice and helpful with my service. Quick service, out of the lobby like less than a hour. More
by Caliwaters
Employees Worked With
Jack Madril
November 20, 2017
Great service experience Brought my car in for scheduled service. I was greeted quickly and the service went as scheduled. My car was ready when I was told it would be. Brought my car in for scheduled service. I was greeted quickly and the service went as scheduled. My car was ready when I was told it would be. More
by Scott Grossman
Employees Worked With
Denise Garcia
November 18, 2017
Superb Moss bros Toyota always provides me with the best service to keep my suv running in tip top shape. 7 years later it still runs like it's brand new. Moss bros Toyota always provides me with the best service to keep my suv running in tip top shape. 7 years later it still runs like it's brand new. More
by FELICIA MCKAY
Employees Worked With
Kenneth McCrory Jr.
October 31, 2017
Awesome This a great dealership , nice friendly and clean . The wait wasn't to long, I had no appointment and still got done fast. I recommend this dealership This a great dealership , nice friendly and clean . The wait wasn't to long, I had no appointment and still got done fast. I recommend this dealership to all. More
by Linda Estrada
Employees Worked With
Jonathan Robles,
October 14, 2017
Wonderful! I had to have a tire replaced. They did so efficiently and right on time. I was extremely pleased with the overall experience. Donn was concerned abou I had to have a tire replaced. They did so efficiently and right on time. I was extremely pleased with the overall experience. Donn was concerned about my safety and put that first on his list. More
by Raymond J
Employees Worked With
Donn
October 04, 2017
Routine Service My service was good. I took my car for my 80,000 mile service. I had a nail in my tire and I thought I'd had to replace the tire but they were able to My service was good. I took my car for my 80,000 mile service. I had a nail in my tire and I thought I'd had to replace the tire but they were able to repair it. More
by panman
Employees Worked With
Jonathan Robles
September 21, 2017
2011 RAV Service and Brake replacement Take all of my Toyota's Moss Bros. Toyota Moreno Valley because of Joe Vidrio. He always remembers my past services without looking at he computer inf Take all of my Toyota's Moss Bros. Toyota Moreno Valley because of Joe Vidrio. He always remembers my past services without looking at he computer information and always recommends upcoming service I may need without up selling if not needed. A true gentleman concerned about customer service. More
by dealsurf
Employees Worked With
Nemecio "Joe" Vidrio
September 10, 2017
Great Service very nice employees. Long lines to get to someone to help me. one hour before I got to the front of the line. Service very nice employees. Long lines to get to someone to help me. one hour before I got to the front of the line. More
by Karren J Guilliam
Employees Worked With
Jonathon Robles
