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Moss Bros. Toyota of Moreno Valley

Moreno Valley, CA

Overview
Reviews
Vehicles
3.9
604 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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12630 Motor Way

Moreno Valley, CA

92555

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Showing 604 reviews

September 17, 2025

Awesome customer service all the way around, finance was also great, this place has it covered More

by antoinewoods021200
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Taylor
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Sep 17, 2025 -

Moss Bros. Toyota of Moreno Valley responded

Thank you so much for the great review! We're proud to know that our team provided excellent customer service and that you had a positive experience from start to finish. We truly appreciate your support and look forward to seeing you again.

September 15, 2025

Everyone was nice and willing to help ,they found the best financing option to meet my needs with an affordable payment. Will definitely return there for my next truck. Thank you. More

by COLBYMATTSSON72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesmen Jerry and finance manager
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Sep 16, 2025 -

Moss Bros. Toyota of Moreno Valley responded

We appreciate you taking the time to leave us a review. It's wonderful to hear that our staff was friendly, helpful, and that we found a great financing solution for you. We're glad we could meet your needs and look forward to helping you with your next truck. We’re always looking for ways to improve, so please feel free to reach out if you have any feedback on how we could have made your experience a 5-star one.

September 15, 2025

Stephen Sanchez is the service advisor who helped me. He is courteous, knowledgeable, and professional in appearance. He handled all my needs relating to my auto repair. I would highly recommend your loc More

by phoenixrox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Sanchez
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Sep 15, 2025 -

Moss Bros. Toyota of Moreno Valley responded

This is wonderful to hear! We're thrilled that Stephen's service stood out and that he was able to take care of all your auto repair needs. It’s great customers like you who make all our hard work worthwhile. Thank you for your recommendation and we look forward to assisting you again in the future!

September 15, 2025

Great customer service. From the moment I stepped onto the lot, I felt welcomed and respected, and a big part of that was due to the fantastic service. The salesman was in More

by cmilaythong57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Forgot his name
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Sep 15, 2025 -

Moss Bros. Toyota of Moreno Valley responded

Thank you for your review! We love to hear that our customer service and professional approach made your experience so positive. Our goal is always to provide a comfortable, pressure-free environment where you can get all the information you need. Your feedback is a wonderful testament to our team's efforts, and we appreciate you choosing us.

September 13, 2025

I appreciate the convenience of scheduling my vehicle maintenance. My service advisor went over my vehicle condition, I was able to make decisions for repairs on my visit and planned future repairs on my More

by elvarice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Sanchez
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Sep 15, 2025 -

Moss Bros. Toyota of Moreno Valley responded

Thank you so much for the review! We're thrilled that you found the scheduling convenient and that your service advisor provided a detailed and helpful consultation. Our goal is to partner with you on your vehicle's long-term care, and we're glad we were able to help you plan ahead. We appreciate your business and can't wait to see you again

September 12, 2025

Everyone is awesome from sales person to finance manager. They all handled the transaction professionally. More

by GRACIEIG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy, Natalie, German
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Sep 12, 2025 -

Moss Bros. Toyota of Moreno Valley responded

Thank you for the 5-star review! We're so glad to hear that our sales and finance team handled your transaction professionally. We appreciate your kind words about our staff!

September 12, 2025

Excellent, good people are working. Great experience staff are very friendly place is very clean. Definitely recommend this dealership. More

by marksanjose1224
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramon, Andres
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Sep 12, 2025 -

Moss Bros. Toyota of Moreno Valley responded

Thank you for the fantastic review! We are so glad you had a great experience with our friendly staff and that you found our dealership to be so clean. Your recommendation means a lot to us!

September 11, 2025

Where to start. I got a car that needed so much service on it from when I got it. Still haven't made my first payment. I've had 2 rentals already. My dash light for More

by danniecachu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Myron
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Sep 11, 2025 -

Moss Bros. Toyota of Moreno Valley responded

We apologize for the problems you've had with your vehicle. We take your feedback seriously and are very concerned to hear about the issues you've mentioned. We are using your comments to improve our procedures and prevent similar issues in the future.

September 10, 2025

Brent was cool to deal with. Everything else was not good. I think you guys kept my old clutch and flywheel. More

by PKA951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brent
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Sep 10, 2025 -

Moss Bros. Toyota of Moreno Valley responded

We're glad to hear that you had a good experience with Brent. We are very concerned to hear about the rest of your visit, especially your feedback regarding the old clutch and flywheel. Our standard procedure is to return old parts to the customer or dispose of them with the customer's permission. We want to look into what happened here. Please give us a call at (951) 247-8000 so we can resolve this for you.

September 10, 2025

From the moment my family and I entered the dealership, I knew I was going to buy a new car. I want to express my gratitude to all the staff who assisted us throughout the process. More

by RA 3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel, Nick and much more.
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Sep 10, 2025 -

Moss Bros. Toyota of Moreno Valley responded

We're so glad we could provide you and your family with such a great experience. Knowing that you felt confident about your purchase from the very beginning is the highest compliment we could receive. We truly appreciate your gratitude and thank you for trusting our team to help you find your new car. Enjoy the ride!

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