Moss Bros. Toyota of Moreno Valley

Battery replaced and oil changed My battery was replaced under warranty and my regular oil change was completed in a timely manner. Always a great service experience at Moss. Never ta My battery was replaced under warranty and my regular oil change was completed in a timely manner. Always a great service experience at Moss. Never take my 4Runner anywhere else when service is needed. More

Service I want to thank u to service writer Cassandra she was so helpful with her big smile she always positive energy and she know her job very well I want to thank u to service writer Cassandra she was so helpful with her big smile she always positive energy and she know her job very well More

70000 Mile Service Made appointment same day. Quick and hassle free. Notes from my last service indicated my brake pads were at 3 mil. and need replacing. Service advise Made appointment same day. Quick and hassle free. Notes from my last service indicated my brake pads were at 3 mil. and need replacing. Service adviser had them checked again and they had 6 mil or more left and did not need changing. More

Surprised! A couple of months ago I had received a letter from Ed Duque ! I been thinking of buying a new Rav4 but not replacing my 2006 Rav4 my car has been go A couple of months ago I had received a letter from Ed Duque ! I been thinking of buying a new Rav4 but not replacing my 2006 Rav4 my car has been good to me for 10 yrs! So we decided to trade in our second car! We stopped at Moreno valley Toyota went straight to Ed 's office to ask about the letter he had sent me! Right away he stopped what he was doing and paid attention to us ! He was so helpful with us! We didn't have much time because we had another engagement so we were press for time! we left our information and what we wanted! The next day he called and said he had 2 rav4's to come down and see them! Before you know it! we were test driving a new 2017 XLE Rav4 ! from there it was down hill! thank you Ed Duque & Moreno valley Toyota for a smooth purchase! More

Great service by Cassandra in Service Dept Cassandra always breaks down what's needed and helps us prioritize our repairs so we are informed and able to budget, plan and schedule repairs before Cassandra always breaks down what's needed and helps us prioritize our repairs so we are informed and able to budget, plan and schedule repairs before we run into problems!! She's skilled and knowledgeable, glad to have her expertise and follow through in dealing with our family vehicles. More

Awesome service Took my sienna for a routine service, I showed up a little early and they took my car in. Was out of there within the hour! Took my sienna for a routine service, I showed up a little early and they took my car in. Was out of there within the hour! More

Terrible service and unhelpful staff. A little over a month ago, I bought a used 2012 Nissan Versa from this dealership (because my old car had died ) and almost off the bat it started hav A little over a month ago, I bought a used 2012 Nissan Versa from this dealership (because my old car had died ) and almost off the bat it started having problems. WhIle test driving it there was a squeaking noise coming from the engine which we addressed to the salesperson, and he said that he would take the car back to the service crew and see what easy wrong. He returned and said that they didn't find anything wrong with it, and although I doubted them, I got the car. A few weeks later I notice that the RPMS jump randomly, so I take it in to have it looked at and it turns out that the transmission was busted and they told me that my car would have to be shipped out to the Nissan manufacturer to have it repaired. After 2 and a half of waiting, I finaply got my car back and I was told that the transmission had been completely replaced because the previous one was beyond saving. Right now as I'm typing this, I am on the side of the road waiting for a tow truck because surprise surprise, the transmission went out while I was driving on the freeway! When I called the service center, they were reluctant to give me the number to the towing service that they use and when I asked about getting a rental car they told me that they couldn't get me a rental until they inspected the problem with my car. Now I'm stuck without a car and no way to get to work and they basically pinned the blame on me. Don't waste your time, much less your money here! More

Exceptional service Excellent service from Mr Joe Vidrio. My car was finished in a timely manner. The price for my service was so much better compared to other dealer tha Excellent service from Mr Joe Vidrio. My car was finished in a timely manner. The price for my service was so much better compared to other dealer that quoted me on the same exact service. Thank you Joe!! More

Great Experience This dealership is always fast at getting me in for service. They are vey fair, honest and keep me informed of what is happening. The people who work This dealership is always fast at getting me in for service. They are vey fair, honest and keep me informed of what is happening. The people who work there are friendly and courteous. They have a very clean and pleasant waiting area. Have been going here for years and will continue to do so. More

Oil change Took my car in for an oil change. Made appointment in early afternoon. The young service rep had an opening just hour from the time I called. I wen Took my car in for an oil change. Made appointment in early afternoon. The young service rep had an opening just hour from the time I called. I went to the appointment and had to wait for a service rep to come out. Once he did, he wrote me up and I was out in 45 minutes. Pretty good. Should do that more often! More