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Moss Bros. Toyota of Moreno Valley

Moreno Valley, CA

3.8
491 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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12630 Motor Way

Moreno Valley, CA

92555

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Showing 491 reviews

December 18, 2025

Always helpful and very courteous. The dealership waiting area is always clean restroom always clean and they have vending machines and coffee More

by carpio588
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service
Dec 18, 2025 -

Moss Bros. Toyota of Moreno Valley responded

Thank you for the 5 stars! We’re glad our team and waiting area continue to meet your expectations.

December 18, 2025

Everyone I came in contact with were very professional, kind and courteous. Stephen was my service Advisor and he kept me informed and updated;I appreciate his professionalism and made me feel at ease. T More

by parrytown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Sanchez
Dec 18, 2025 -

Moss Bros. Toyota of Moreno Valley responded

Thank you for your kind review! We’ll be sure to share your compliments with Stephen. We appreciate your business and hope to see you again soon.

December 18, 2025

Wonderful people to work with answers all my questions & concerns honestly great all around 10/10 More

by JOEL_AGUILAR14
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rosalio,Andre’s madragon
December 18, 2025

I had to pray this time so that I wouldn’t get harassed about my lifetime oil change and it went well. I also felt like the guy helping me out wasn’t very happy or he must’ve known something about me that More

by CHARLIEBADI
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Becca
Dec 19, 2025 -

Moss Bros. Toyota of Moreno Valley responded

Thank you for your review. We strive to provide respectful and professional service to every customer, and we appreciate you bringing this to our attention.

December 18, 2025

Stephen Sanchez did a very good job explaining to me what work is most needed at time of service. More

by MAIAN810
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Stephen Sanchez
Dec 19, 2025 -

Moss Bros. Toyota of Moreno Valley responded

Thank you for the 5-star review! We’re glad Stephen took the time to clearly explain your service needs.

December 16, 2025

Anthony (Finance) Devin, Ali and Roy Mariano provided to me stellar customer service and made the impossible happen. This dealership took care of their customers very well. Anthony Tech Support provided h More

by liliangarcia17
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Anthony (Finance) superb work and detailed explanation of warranties, GAPs and extended warratirs
Dec 17, 2025 -

Moss Bros. Toyota of Moreno Valley responded

We appreciate your feedback and support! Enjoy your new vehicle and all its features.

December 16, 2025

I was helped by Rick. He was great! Thank you Rick. I hope you and your family have a wonderful Christmas. More

by WJWRA56
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rick
Dec 17, 2025 -

Moss Bros. Toyota of Moreno Valley responded

We appreciate your kind words! Rick will be happy to hear this. Warm wishes to you and your family this Christmas.

December 16, 2025

Thank you for my new vehicle. The process was easy and I’m now enjoying that third row seating. More

by brosesalta
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natalie
Dec 17, 2025 -

Moss Bros. Toyota of Moreno Valley responded

Thank you for the 5 stars! We’re glad the process was easy—enjoy that third-row seating!

December 14, 2025

Wait time was extremely long for an oil change even with an appointment. Almost 3 hrs More

by jenmeister3
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Recommend Dealer
Yes
Employees Worked With
Don’t remember
Dec 15, 2025 -

Moss Bros. Toyota of Moreno Valley responded

We appreciate your patience and feedback and will share this with our service team.

December 14, 2025

Sal was amazing at his job. However the outside personnel seemed bothered that there were too many customers. They had a bad attitude. After that I went in to the parts desk and More

by CESARBELTRAN6
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Salvador
Dec 15, 2025 -

Moss Bros. Toyota of Moreno Valley responded

We’re sorry to hear about your experience and appreciate you bringing this to our attention. Thank you for highlighting Sal’s professionalism.