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Moss Bros. Toyota of Moreno Valley
Moreno Valley, CA
604 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:30 PM
Saturday 9:00 AM - 9:30 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 604 reviews
Verified Customer
February 17, 2026
I had an excellent experience meeting with David Slauter at Toyota Moss Bros Moreno Valley. From the moment I walked in, he was professional, patient, and genuinely focused on helping me find the right opti at Toyota Moss Bros Moreno Valley. From the moment I walked in, he was professional, patient, and genuinely focused on helping me find the right option for my needs. I originally had no intention of leasing, I was set on purchasing, but David took the time to walk me through all the available options without any pressure. After reviewing the numbers, leasing actually turned out to be the best option for me. David explained everything clearly, answered all of my questions, and made sure I felt completely comfortable with my decision. I truly appreciated how transparent and straightforward he was throughout the entire process. Driving off in my brand-new car was an amazing feeling, and I couldn’t be happier with how everything worked out. If you’re looking for someone knowledgeable, honest, and easy to work with, I highly recommend asking for David. He made what I thought would be a stressful process smooth, informative, and ultimately very rewarding. More
by CT
Employees Worked With
David Slauter
February 13, 2026
I made an appointment for oil change. Waited over an hour to have someone come to my car. Otherwise everyone nice. I am annoyed that moss keeps sending emails asking for a rating. One Waited over an hour to have someone come to my car. Otherwise everyone nice. I am annoyed that moss keeps sending emails asking for a rating. One or two should be enough. I got at least 7. The only reason I filled this out was to stop the emails. You know how long the wait is and how to fix it. You don’t need “feedback”. You just need to do it. More
by brybat3
Employees Worked With
Don’t know.
February 12, 2026
The wait time for servicing a vehicle is absolutely ridiculous. I shouldn’t have to wait six hours just to have a problem diagnosed after I did things the right way and made an appointment for 8 o’cloc ridiculous. I shouldn’t have to wait six hours just to have a problem diagnosed after I did things the right way and made an appointment for 8 o’clock in the morning. And then be told that my truck would be ready the next day and was given excuses on why it wasn’t and then the day after that my service advisor was off for the day and nobody bothered to call me to and tell me my truck was ready and it was a struggle to get somebody to help me get my truck at the end of the day yesterday. I had stopped bringing my vehicles for service to this location because of these very reasons and I was hoping that it had gotten better but obviously it’s just gotten worse and I will never be bringing my vehicles to this Toyota service center again. More
by johnathanbaker
Employees Worked With
Tony
February 12, 2026
The communication was almost non-existent. The chat line went unanswered and my shuttle never came. I had checked with the service desk about it after 30 minutes and was told the ride was on t The chat line went unanswered and my shuttle never came. I had checked with the service desk about it after 30 minutes and was told the ride was on the way. 10 minutes later, I was told they already came 20 minutes ago. Please explain how that makes sense? When I messaged the chat line, I received no response. I had to constantly go searching for my representative who said he would be the one to find me. He never did. More
by chelseynguy
Employees Worked With
Brent
