
Moss Motors BMW
Lafayette, LA

Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 309 reviews

Easy! The whole process was easy! Chad walked me through the selection process giving advice when requested with the perfect amount of customer service. W The whole process was easy! Chad walked me through the selection process giving advice when requested with the perfect amount of customer service. When my X-5 came in Chad took the time to go over all the bells and whistles that come with a BMW. Deciding to change to an SUV this time I shopped around other brands, but ultimately came back to buy my second BMW with Chad. The beautiful interior, large navigation display, safety features and Moss Service are what kept me at MOSS BMW. More
Great communication! Chad and Troy handled the purchase of our BMW very professionally and with great attention to detail. I started our search online and Chad responded t Chad and Troy handled the purchase of our BMW very professionally and with great attention to detail. I started our search online and Chad responded the next day. We met shortly after that and he found 3 vehicles that fit the bill. Our final choice was delivered within a couple of weeks. They were both very considerate and patient. I would definitely recommend their service to anyone. Very satisfied with our experience at Moss. More
I could not believe how easy Robert made the process. With Robert's assistance and patience we got exactly what we wanted and are loving it. He made it a simple and pleasurable experience. He really knew With Robert's assistance and patience we got exactly what we wanted and are loving it. He made it a simple and pleasurable experience. He really knew his product. At time of delivery he gave a great presentation of the features and technology of the BMW's. He really knows his stuff. More
At Moss, you're the Boss! All of my expectations were met at Moss. I have alway enjoyed the process of purchasing a new vehicle at Moss. I have been completely satisfied with All of my expectations were met at Moss. I have alway enjoyed the process of purchasing a new vehicle at Moss. I have been completely satisfied with all the folks at Moss. More
Best experience Best and most painless new car buying experience ever! Michelle is pleasant, professional and a pleasure to deal with. Would recommend ther service an Best and most painless new car buying experience ever! Michelle is pleasant, professional and a pleasure to deal with. Would recommend ther service and love the car. More
Top notch! Michelle provided me with a fantastic first time buying experience! She was very attentive to what I wanted, didn't push anything on me that I did not Michelle provided me with a fantastic first time buying experience! She was very attentive to what I wanted, didn't push anything on me that I did not want, made me feel extremely comfortable with my decision as well as made sure that I received the best deal possible. After leaving Moss Motors, I knew not only had I made the right decision by choosing Moss, but I had the perfect sales woman! The first time buying experience for me could not have gone any better! More
Mike is a very knowledgeable and professional sales rep! Wonderful Sales Experience! We were very happy with the assistance we received from Mike when purchasing our new car. He is very knowledgeable on th Wonderful Sales Experience! We were very happy with the assistance we received from Mike when purchasing our new car. He is very knowledgeable on the BMW line. He patiently answered all of our questions and was fun to work with! More
GREAT EXPERIENCE, from sales to service!!!!! Great experience! Michelle is awesome!! Very knowledgeable and personal. She made purchasing my car a pleasant experience and I would recommend all Great experience! Michelle is awesome!! Very knowledgeable and personal. She made purchasing my car a pleasant experience and I would recommend all others to use her. I've purchased 1 Honda and 3 BMW's from Moss Motors and all of the staff and services continue to get better and better. Great job!!!! More
No need to look any further! Upon being greeted by Michelle, I immediately knew she would take care of me. She made the purchasing of my new car such a pleasant experience. I tr Upon being greeted by Michelle, I immediately knew she would take care of me. She made the purchasing of my new car such a pleasant experience. I truly felt catered to and special. I tend to be very indecisive, and Michelle was extremely patient and stayed in constant contact with me throughout my decision process. Shortly after purchasing my BMW I was in an accident and had to replace my car. Michelle was there for me, going above and beyond assisting with insurance, rental, and of course, the purchase of my second BMW with her. In addition, it is important to know that Michelle takes "service after the sale" to a whole new level. She is like a trusted old friend that you can always count on to be there for you. There is no doubt in my mind that my next car will be a BMW and Michelle will be my salesperson! I love this girl, and I feel she has definitely found her calling!! In my opinion, there is no need to look any further; Michelle is the one!! More
Great Buying Experience This is my 3rd vehicle purchased from Moss Motors but my first BMW. I have always been pleased with my experiences with this dealership which is why This is my 3rd vehicle purchased from Moss Motors but my first BMW. I have always been pleased with my experiences with this dealership which is why I keep buying from them. My sales representative was Mike Robair and the level of service and follow up on my new purchase far exceeded my expectations. I love my new X5 and Mike has made the new car experience pleasant. If you are looking at a new car- give Mike Robair a call!!! More