Moss Motors BMW

Michelle is the go to sales rep! My husband & I are very pleased with the customer service we received by Michelle. She's very helpful & also knowledgeable about bmws. Michelle is by My husband & I are very pleased with the customer service we received by Michelle. She's very helpful & also knowledgeable about bmws. Michelle is by far the best sales rep we've ever worked with. If you're looking for a bmw, give her a call. More

Michelle was over the Top! My sales experience was second to none! Michelle went out of her way to explain everything in detail and made it an enjoyable purchase. I would recomm My sales experience was second to none! Michelle went out of her way to explain everything in detail and made it an enjoyable purchase. I would recommend anyone looking to buy a BMW to ask for Michelle Newland... More

Super experience! This was so easy - everything except waiting for the car to be built! Michelle was delightful to work with. She knows the products thoroughly and is a This was so easy - everything except waiting for the car to be built! Michelle was delightful to work with. She knows the products thoroughly and is a patient teacher - for those of us who don't immediately gravitate toward voice commands. She's succeeded in getting me to use them. I feel confident recommending Michelle to friends and family; and will, no doubt work with her again in the future. More

Michelle is the real deal. Michelle is the by far the best sales rep ever! Purchasing a new vehicle can be so stressful but not if you have a sales rep like Michelle Newland. S Michelle is the by far the best sales rep ever! Purchasing a new vehicle can be so stressful but not if you have a sales rep like Michelle Newland. She is truly amazing - there wasn’t a question she couldn’t answer and she explained everything in detail and all with the utmost patience and understanding and always with a smile. Our relationship didn’t end after the purchase of the new BMW because when she said to call her or come by anytime, she meant it. In my opinion, Moss Motors is extremely blessed having Michelle on their team…she is the real deal! More

Michelle is amazing! Michelle is truly amazing at what she does! She made us feel so comfortable and was genuinely interested in making sure that we were happy with our pu Michelle is truly amazing at what she does! She made us feel so comfortable and was genuinely interested in making sure that we were happy with our purchase. I wouldn't buy another BMW from anyone but Michelle. She made the whole process enjoyable and as easy as it could be. Her after purchase service is hands down the best we have ever received! That day, I got a new car and a new friend! More

Incredible service .. expansive knowledge. Michelle will be my forever BMW sales representative. Her friendliness, her knowledge and bottom line dealing was incredible. I highly recommend her Michelle will be my forever BMW sales representative. Her friendliness, her knowledge and bottom line dealing was incredible. I highly recommend her for anyone interested in a BMW... She ROCKS! More

Best Experience Around Michelle is an AWESOME sales rep hands down. This was my first BMW and believe me it will not be my last one being purchased from Michelle at Moss Mo Michelle is an AWESOME sales rep hands down. This was my first BMW and believe me it will not be my last one being purchased from Michelle at Moss Motors in Lafayette, La. She worked really hard to get me what I wanted in my new BMW. And she did not stop just there. My dog recently chewed on my car and Michelle was there to make the pain go away by finding me the perfect Body Repair that made my car look brand new. More

Excellent experience ! Michelle went out of her way to help me with my purchase.I would recommend using her with my friends and future purchases at moss motors BMW. Michelle went out of her way to help me with my purchase.I would recommend using her with my friends and future purchases at moss motors BMW. More

I love Michelle And BMW! Michelle was/is a great salesman. Even a year after purchasing my car, she is still just a phone call away from any question I have! That's what you c Michelle was/is a great salesman. Even a year after purchasing my car, she is still just a phone call away from any question I have! That's what you call Great Service! She even helped my sister purchase a Honda and that's not even in her department!! And even better that I can now all her my friend!! More

Great Experience!! No need to travel out of town for your BMW! Moss is truly Boss. After shopping the Internet and calling around to Dealers in Baton Rouge, New Orlea No need to travel out of town for your BMW! Moss is truly Boss. After shopping the Internet and calling around to Dealers in Baton Rouge, New Orleans and Mobile- I landed exactly where I hope to land.... Doing Business with a Local/Lafayette Based Dealer. Price was competitive and Service is Great. Per Michelle's advice, I ended up ordering the exact vehicle I wanted and it was built, transported and delivered on time as promised. I absolutely Love My BMW and the professional advice I received from Michelle. What is really awesome is the continued relationship you have with Michelle. She is always willing to help, give advice, etc. on a continuing bases- and is only an email or text away. I highly recommend Michelle and Moss Motors. Stacey S. Frederick More