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Moss Motors BMW - Service Center

Lafayette, LA

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85 Reviews

85 Reviews of Moss Motors BMW - Service Center

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May 29, 2019

Oil change and brake fluid change Service advisor was friendly and informative. Service took longer than expected as I dropped my car off at 8:00am and it wasn’t ready until 4:15 pm. More

by Pperry1211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
May 11, 2019

Service on my BMW I was pleased with the experience that was given to me at this dealership. They went above and beyond to make sure that my vehicle got fixed. More

by PolarIceCaps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew and Kevin
May 09, 2019

Awesome service Kevin took care of my car and did everything to make me feel as I was important. That says a lot because most dealerships don’t care about your needs More

by Liz123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Trotti
May 08, 2019

Service experience Service team at Moss Motors (especially Kevin B) took excellent care of my vehicle and my needs. A loaner vehicle was readily available when it was d More

by Font1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Boullard
March 17, 2019

Superior service always!! Moss always gets me in and out as quick as possible, and always does a wonderful job with my car, and very friendly!!! Very comfortable waiting area w More

by Rfoti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley in customer service
March 07, 2019

BMW Service Kevin Boullard, BMW Service Representative is awesome!! He is always accommodating and a pleasure to work with. He is definitely an asset to your orga More

by happylady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Begnaud and Kevin Boullard
February 18, 2019

Top-of-the-line service team I cannot tell you how nice it is to do business with a team that exhibits consistent high-level customer service time and time again More

by MPS2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
January 30, 2019

Professional Service Repairs done in a timely manner. Waiting areas clean and comfortable. Customers treated with respect. Warranty’s are honored without add on’s. Good se More

by Harry2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Robair
January 11, 2019

Not just an oil change! Kevin and the staff at BMW Service are awesome! They keep the customers informed and are super sweet! They explain everything being done and answe More

by Nuccormier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin in service
January 02, 2019

Great service! I love the service department! I always get excellent service on my X5. This was only a routine maintenance job, as I have never had anything go wro More

by Befree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ray
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