Mossy Ford

I was able toMake an appointment the same day I called. I was able to Make an appointment the same day I called. Service was great. I was able to get as pacific problem solved and the overall service was g I was able to Make an appointment the same day I called. Service was great. I was able to get as pacific problem solved and the overall service was great. More

My 2017 F250 Superdutylooks and runs like the day it it was sold. All due to the Mossy Ford team. Great trucks deserve great service! Trust Mossy Ford, I do! was sold. All due to the Mossy Ford team. Great trucks deserve great service! Trust Mossy Ford, I do! More

Working with Khalil has been very pleasant and efficient. He made sure we understood every aspect of what we're paying for and the capabilities of the vehicle that we were trying to purchase. He made sure we understood every aspect of what we're paying for and the capabilities of the vehicle that we were trying to purchase. More

Devin Suder Gave me a geat Deal. I'm very pleased with his sevice.come on down and ask for DEVINE. You will be very Happy you did!! his sevice.come on down and ask for DEVINE. You will be very Happy you did!! More

Our experience was perfect from the start to finish. Every part of my purchase process was handled by total professionalism. I would definitely recommend this dealership👍 Every part of my purchase process was handled by total professionalism. I would definitely recommend this dealership👍 More

Rachel kicks so much xxx - the whole team pulled together and helped this happen for us - we were hit in a dui but they got my new car for me right away and helped this happen for us - we were hit in a dui but they got my new car for me right away More

Bought a brand new mustang gt from this dealer ship, 2 weeks later I took the wheels off to do some cleaning and I noticed the tires has cords poking through them. I then went to the dealer shop to talk t weeks later I took the wheels off to do some cleaning and I noticed the tires has cords poking through them. I then went to the dealer shop to talk to them about it, one of the sales person told me that all the mangers were busy atm even tho there is literally no one, not one customer. So he told us to wait...for 2 hours. So I'm just leaving my mistakes here so you can learn from it. Once they sold u the car this dealer wants nothing to do wit you not even customer service... update after hours of being busy the manager finally saw my review and decided to confront saying "why are you bashing on my name?" Just so u know till this point he still hasn't asked if I'd been helped yet. So Ik your reading mr manager I'm sorry for saying the truth straight to ur face. Apologies More

TAKES ADVANTAGE OF CUSTOMERS. Traveling through town and needed DEF for my truck. Charged 75% more than any other Ford dealer I've purchased from. Response - it's California, man. I was in a bind but pur needed DEF for my truck. Charged 75% more than any other Ford dealer I've purchased from. Response - it's California, man. I was in a bind but purchased. Shame on them. Most dealers offer some discount on consumables. But to charge so much more than list is, quite literally, highway robbery! More

I got my 2018 Hyundai here in Mossy Ford. Chris Cole is an Awesome Salesman that help me make everything so easy and possible, thank you Chris C. Again.. an Awesome Salesman that help me make everything so easy and possible, thank you Chris C. Again.. More

Classic bait & switch - I went to look at a used car for my daughter as seen online. The salesman Michael was very nice and said it had been sold, then showed me more expensive alternative. I left, but re my daughter as seen online. The salesman Michael was very nice and said it had been sold, then showed me more expensive alternative. I left, but returned the next day to make a deal on the car, and made an offer of $1,000 off the online price. Michael had me sign the deal and he presented it to the manager in the back office, came out and shook my hand said its a deal. Then, about 20 minutes later, the manager comes out and says he can't sell me the car that low, showing me his invoice, but I could pay full price. I told him I don't understand, the deal was already made, approved by manager, and hand shake. He says he was busy. Never experienced this before, obviously they have no integrity and cannot keep their own word! I mentioned that the original car I came to see at a much lower price is still being showed on the website, he said they go off after 24 hours. Well not true, on the day of this review (1 week later) the car still shows on page 1 of the website, for a car they don't even have. "Classic bait & switch" followed by the manager pushing to get full price after the deal was made! This was my second visit to the dealership. Unbelievable, don't approve deals in the back, then come out and push to get a higher price. Total joke! No worries, I left and will never return. Found the same car at another ford dealership the same day, purchased online DONE! These kind of tactics are the reason I hate going to car dealers. Seriously!! More