Mossy Ford

Worthy Dealership "6th Vehicle from the Best Dealership" Probe, Escort, 3 Mustangs Focus from Mossy Ford. Latest a Ford Mustang Eco-Boost. Incredible customer serv "6th Vehicle from the Best Dealership" Probe, Escort, 3 Mustangs Focus from Mossy Ford. Latest a Ford Mustang Eco-Boost. Incredible customer service and care every time. The sales people are always top notch, finance went out of their way and found an even better rate and service took care in helping with any question I had. I used their website for research and found the service was equal as if I was standing in the showroom. They took in my trade in accordance to their website and the outcome was righteous. My compliments to Mossy Ford and I'm looking forward to my next Mustang in a few years or sooner if possible. (Special thanks to Paulette Beach who walked the entire site quite a few times for me.) Lastly the parts department special ordered a few items for me and had them in 3 days and not the expected 14 days. (thanks) More

Just bought a new Escape! I just bought a new Escape (my second purchase from Mossy). I built it on-line and then was referred to Mossy's Internet sales contact, Paulette Beac I just bought a new Escape (my second purchase from Mossy). I built it on-line and then was referred to Mossy's Internet sales contact, Paulette Beach. She was great to work with. We went over my choice of options, reviewed inventory throughout the region, discussed the process of having the car built, and went over the financing options. I appreciated the professionalism all around. I am now pretty familiar with members of the sales staff and of the service staff, and I highly recommend the individuals and the dealership as a whole. My car is fantastic. More

Bought a Car I Love I worked with Tommy Roan, the most patient, laid back, and helpful sales rep. I have ever met. If you're looking for a car, I would work with him or t I worked with Tommy Roan, the most patient, laid back, and helpful sales rep. I have ever met. If you're looking for a car, I would work with him or this dealership. Very helpful and very supportive staff. More

Above and Beyond ! We just purchased our new car from Paulette and I have to say, she went above and beyond the call of duty while we navigated our way through the vario We just purchased our new car from Paulette and I have to say, she went above and beyond the call of duty while we navigated our way through the various models, trim packages and options to find us the perfect car. The process was simple, hassle-free and we never felt pressured to buy before we were ready. I also have to add that Paulette was extremely patient with us as we test drove a few different models before deciding on our new "Ford Escape Titanium". We LOVE this car!!! Thank you, Paulette. More

EXCELLENT CUSTOMER SERVICE!!! Not only did Tommy Roan get us our new family car. He made sure we were getting the right price also. He went above and beyond by finding 2 of the sam Not only did Tommy Roan get us our new family car. He made sure we were getting the right price also. He went above and beyond by finding 2 of the same vehicles. He wanted to make sure we were going to be happy with our purchase. He made buying the care enjoyable. We did not feel pressured or stressed out the entire time. At one point he even offered to help teach our kids piano. We have bought 6 cars from Mossy Ford and will continue to if they have salesmen like Tommy. Thank You. I would definitely recommend Mossy Ford and especially Tommy Roan for their next vehicle. More

Awesome!!! I just bought a new truck from Paulette after going there to look at a used vehicle. Paulette was able to get me into a great truck at an even better I just bought a new truck from Paulette after going there to look at a used vehicle. Paulette was able to get me into a great truck at an even better price. No games. I have already recommended the dealership and her to several people. I've been back a couple of times since while a buddy was buying a car from her and I went to get a bedliner installed. All great experiences. More

ONE SATISFIED CUSTOMER Mossy Ford provided the price,quality and selection aspects I was looking for and Paulette Beach added her (personal) professionalism of service and c Mossy Ford provided the price,quality and selection aspects I was looking for and Paulette Beach added her (personal) professionalism of service and civility. All I had to do was to choose the model and color - I did. More

Excellent Experience I appreciated the time that Paullette took to work with us regarding test drives and follow-up. The follow-on correspondence was timely, thoughtful, I appreciated the time that Paullette took to work with us regarding test drives and follow-up. The follow-on correspondence was timely, thoughtful, and allowed us to work through the process at our own pace, which was greatly appreciated considering our schedules. We highly recommend Paullette and her team in the future. More

Good Experience In general, my experience with buying a 2014 CMAX was good. The only poor part of the encounter was that although I had previously emailed that my sp In general, my experience with buying a 2014 CMAX was good. The only poor part of the encounter was that although I had previously emailed that my speech was poor therefore I was emailing my concerns, my sales rep had not been given my email, so attempted--unpleasantly for both of us--to communicate by speech until I insisted that he retrieve my email. After that it was "smooth sailing." Also I might add--and this does note involve only Mossy Ford--that rather than the buyer having to negotiate a price, a fair (say a TrueCar price) and non-negotiable price is listed (similar to the posted price in virtually every other type of store). More

Purchase of a New Vehicle Every aspect of Mossy Ford's past interactions with me have been superior, so it was only natural to return when the need for a new vehicle arose. Pa Every aspect of Mossy Ford's past interactions with me have been superior, so it was only natural to return when the need for a new vehicle arose. Paulette Beach was personable, knowledgeable and patient....basically the consummate sales professional. I took a great deal of her time as I considered several new and used vehicles, and never felt pressured to make a decision. When I finally made my choice, Paulette stayed late to ensure that the closing process went smoothly and expeditiously. I will happily continue to use Mossy Ford for my automotive needs, and I would not hesitate to recommend them to my family and friends. More