Mossy Honda Lemon Grove
Lemon Grove, CA
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I had an outstanding experience at this Honda dealership from start to finish. The staff was friendly, professional, and never made me feel pressured. Kevin the sales manager and Dwayne my sales consultant from start to finish. The staff was friendly, professional, and never made me feel pressured. Kevin the sales manager and Dwayne my sales consultant took the time to answer all of my questions, explained everything clearly, and made the entire buying process smooth and stress-free. The dealership was clean and organized, and everyone I interacted with genuinely cared about providing great customer service. I left feeling confident that I got a fair deal and was treated with honesty and respect. If you’re looking for a dealership that values its customers and makes car buying enjoyable, I highly recommend giving them a visit. I’ll definitely be coming back for future vehicles and service! More
Was working with Dwayne De Maurivert was great to work with. He was efficient and he was extremely helpful with the transactions. We had an issue in the original date that we planned to purchase the car b with. He was efficient and he was extremely helpful with the transactions. We had an issue in the original date that we planned to purchase the car but was extremely understanding and honored the price we had agreed upon the next time we came in. More
I started to look for a Pilot Trailsport in black or gray. After inquiry about availability, Dwayne de Maurivert reached out and by text offered 54k OTD. I was interested and explained that work horribl gray. After inquiry about availability, Dwayne de Maurivert reached out and by text offered 54k OTD. I was interested and explained that work horrible hours and getting time off is hard. He aggressively pushed for me to come in which is fine. But before I could come in, I wanted to know the info on the car so I asked for a Window sticker. This was 02JUL2026. Today, 15JUL2025, he messaged how he could get my business. I pointed out that during the last 13 days I was down to two dealers who kept communication and offer was 51.5k OTD. He proceeded to send me new offers, not providing the VIN/window sticker. His OTD offer was 47.4k. After asking for the VIN multiple times he writes, “It's Trail Sport minus the "Trail" 😅” I am sure he finds this funny. He told me early “this is the best Honda dealership in SD.” I can factually tell you there are 3 dealerships around the area that gave me proper offer and if they could not beat the price they were honest and I was able to move on. More
Know what you want and confirm, confirm and confirm that what you’re signing up for is what you are getting. I was told many things that were not true. I got what I wanted but it took a lot of extra time what you’re signing up for is what you are getting. I was told many things that were not true. I got what I wanted but it took a lot of extra time and effort. Also, the extra maintenance program is very poor. More
I was disrespected the moment I came In. Not only would they not honor their word on a deal they told me, they told me as a disabled customer to cancel my doctors appointment in order to mak Not only would they not honor their word on a deal they told me, they told me as a disabled customer to cancel my doctors appointment in order to make a deal with them today. Totally inappropriate and unprofessional. They refused to show me in writing the deal that they initially promised and kept trying to pressure me and waste my time. Both the finance manager, and sales people I dealt with (Nick and Jay) were very unprofessional and as someone who’s purchased a vehicle from this dealership before, it was a very awful experience. More
Love this dealership! Purchased a used vehicle with my wife 6 months ago from Alejandro (Alex) and came back as we are planning for a third child and looking to replace ou Purchased a used vehicle with my wife 6 months ago from Alejandro (Alex) and came back as we are planning for a third child and looking to replace our second car, a 3 row crossover, with a vehicle that has easier access to the third row (minivan). Our former salesman was out on medical leave but Cesar (CJ), Jeanette and a young salesman, forgot his name, stepped up and provided a wonderful experience. We did not end up purchasing the Odyssey as we were unable to come to terms on the Out the Door pricing but still enjoyed a wonderful few rounds of negotiations. As someone who has worked in many auto and power sports related industries before and through attending university, I am always impressed with Mossy’s professionalism, kindness and just general calm while putting up with my antics. My family highly recommends this dealer network. Also a shoutout to the service department that performed a service and recall fix on our previously purchased vehicle within a few hours on one of the days we were at the dealership negotiating. Thank you Bella and the service department. More
I was charged $199 for diagnosing that the weather stripping on my windshield was causing a loud vibration noise. They wanted to charge an additional $489 to replace the stripping. No wonder dealersh stripping on my windshield was causing a loud vibration noise. They wanted to charge an additional $489 to replace the stripping. No wonder dealerships have a bad rap. To charge $199 and not have to take anything apart is ridiculous: they drove my car around to figure out the noise. If anything, they should have applied that amount towards the repair. More



