
Mossy Honda Lemon Grove
Lemon Grove, CA
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service manage Jorge great attention , minor dissatisfaction due to my air filter engine cover wasn’t lock down, as i jump in the freeway heard loud noise as i accelerated. dissatisfaction due to my air filter engine cover wasn’t lock down, as i jump in the freeway heard loud noise as i accelerated. More
Oil change Scheduled service online-- very easy. When I arrived, Chuck greeted me and checked me in quickly. When they were finished, they even washed it. Great Scheduled service online-- very easy. When I arrived, Chuck greeted me and checked me in quickly. When they were finished, they even washed it. Great job! More
Easy to schedule service. Excellent service. Excellent customer service by Joel. He takes care everything I need during the service. I am happy that he is the one helping me. customer service by Joel. He takes care everything I need during the service. I am happy that he is the one helping me. More
Maintenance on my 2017 crv was completed in a timely manner to my total satisfaction. Everyone was very professional and friendly, I would recommend this dealership to anyone. manner to my total satisfaction. Everyone was very professional and friendly, I would recommend this dealership to anyone. More
great service, said no car wash and was washed anyway and screwed up my clean car, the last 3 times. 5 stars if listened to me. Please have car wash person not wash car if it’s clean with armoralled tires screwed up my clean car, the last 3 times. 5 stars if listened to me. Please have car wash person not wash car if it’s clean with armoralled tires More
It was a great experience. My oil change was done in a timely manner and customer service guy Chuck was very professional. I’ve been going to this location for about 5 years & this was the best Complement timely manner and customer service guy Chuck was very professional. I’ve been going to this location for about 5 years & this was the best Complementary car wash. Another plus was that I was able to have my tires rotated. I was always denied tire rotation because of the rims. Honestly my visit prior to this was not so great so I almost went somewhere else but thought I will give it a try one more time. Glad I did! More
Excellent customer service.... Fast service. Did not have to wait that long to get a ride home thru UBER. Also after service, service advisor discussed recommendations for my vehicle. to wait that long to get a ride home thru UBER. Also after service, service advisor discussed recommendations for my vehicle. More
Joel , service representative was very helpful and concerned of our needs. Service Mgr Jerry is always helpful and after so many years we will continue to work with Mossy Honda and service tech Joel concerned of our needs. Service Mgr Jerry is always helpful and after so many years we will continue to work with Mossy Honda and service tech Joel More
I went in for a recall. They were quick, polite, and professional. I got a free rental car for the day as well. In addition to the recall work they did a checkup and gave me a list at the end of every professional. I got a free rental car for the day as well. In addition to the recall work they did a checkup and gave me a list at the end of everything they felt needed to be fixed or maintained. No pressure (I HATE salesman pressure), just information. They were very nice, chill af, and did a great job. 5 stars and thank you to Jorge! More
Pros: Like the friendly staff, they automatically wash car without asking, and that they have an Express Appointment line. Cons: Took at least 10 mins for someone to greet us while waiting in Express l car without asking, and that they have an Express Appointment line. Cons: Took at least 10 mins for someone to greet us while waiting in Express line. Compared to other locations 2 mins max. Only free gourmet coffee available in waiting room as other locations provides snacks and pastries. Overall, we are happy with this location and will return because of their friendly staff! More