Mossy Honda Lemon Grove

Purchased a Honda Accord 2019 This is my second time to purchase a new car at Mossy. Dan Nguyen has helped me through the sale process smoothly and trained me well how to operate m This is my second time to purchase a new car at Mossy. Dan Nguyen has helped me through the sale process smoothly and trained me well how to operate my new vehicle. He is patient, friendly and professional. Thank you, Dan. I will refer Dan to my family and friends when they need to purchase any cars at Mossy. I also appreciate Mark Arrington who has walked me through all the paperwork process. Mark is friendly and professional. Definitely, I will come back to Mossy for a future car purchase. Thank you, Tran More

Amazing experience Alex made our experience so enjoyable. He worked on finding the best deal for a surprise Christmas present for me. He answered all of of our questions Alex made our experience so enjoyable. He worked on finding the best deal for a surprise Christmas present for me. He answered all of of our questions and was very patient with us. I love that he took the time to give me a “crash course” on all of the technology of my new Honda CR-V. He even offered to give me more training should I have additional questions. I would definitely recommend Mossy Honda. Thank you Alex and Mossy Honda team. More

Excellent 5 Star Service As always I received excellent 5 star service. T.J. explained everything in laymen terms I could understand. He's an Excellent Service Advisor. As always I received excellent 5 star service. T.J. explained everything in laymen terms I could understand. He's an Excellent Service Advisor. Give him a Raise!! Thank you for your service. More

Great Service! I use Missy Honda in Lemon Grove to service both of my vehicles. Their prices are reasonable and always fast and friendly. I also bought my cars here I use Missy Honda in Lemon Grove to service both of my vehicles. Their prices are reasonable and always fast and friendly. I also bought my cars here and have always been treated fairly. More

Oil change service Islam Enin was friendly, professional and efficient. I appreciated that he said he would make sure the inspections on the cabin air filter was done an Islam Enin was friendly, professional and efficient. I appreciated that he said he would make sure the inspections on the cabin air filter was done and if it needed replacing instead of just going ahead and changing it and charging for it. I appreciate his honesty and he’s gained my loyalty and trust. Thank you for exceeding expectations with a smile! More

Fast & Easy Service advisor was amazing he got my car taken care of right away. The wait time was less than expected and the kids area was a plus!. I love coming Service advisor was amazing he got my car taken care of right away. The wait time was less than expected and the kids area was a plus!. I love coming to this location. More

Great salesman! Dan was very approachable and very friendly with the process. He tried to do as much as he can to help my family purchase our new vehicle. We were hig Dan was very approachable and very friendly with the process. He tried to do as much as he can to help my family purchase our new vehicle. We were highly satisfied with our experience and will be more than willing to recommend this dealership and the salesman to family and friends. More

poor customer service experience finance department I bought a 2018 honda accord, got a very good price from mossyhlg, mike aldaaod and kevin polzer were very professional during sales experience. Wh I bought a 2018 honda accord, got a very good price from mossyhlg, mike aldaaod and kevin polzer were very professional during sales experience. When I agreed on the price, my paperwork was given to Tony Nguyen. He took 45 minutes to meet with me, he was in his office on the phone talking to people for extended amount of time, i even saw him spending time on his phone more, may be videogames, etc. When we went into his office, the first thing I noticed was is unprofessional attitude. My friend even asked him, "are you happy working here?", he replied "I am sorry If I showed some attitude". But then he reports it will take 25-60 minutes to complete rest of paperwork. I gave him the check for the amount of the car (bought with cash), and asked if i could grab something for me, wife and the kids (1:30 pm) and be back in 30 mins until he finishes the paperwork and this guy flipped showing his real colors. His tone of voice was rude, body language was inappropriate and just condecending. This raised both our voices, the Talha Mahmoud-department manager intervened defending him for his laziness. Mr Mahmoud played a very cheap trick, "oh we need to wait until the personal check is cleared before he can drive the car". I threatened to walk out if I am not driving car out that day and in 10 seconds he changed "I will make an exception". Then lazy Tony suddenly became efficient and all the paperwork that was needing 25-60 mins was done in 15 mins total. Tony and Talha killed the fun of buying a new car. It is not worth spoiling your exciting time at Mossy honda Lemon groove when you have to deal with people like Tony and Talha. I am happy with the car, but bad overall experience!! More

Service Not is posibble im buy a new car in 3000 miles check engine is on go fo service not rent car for go to my work not is good dealer Not is posibble im buy a new car in 3000 miles check engine is on go fo service not rent car for go to my work not is good dealer More

Recall Replacement Awesome and quick service. Gotten a lyft driver for car service back to my place and back to the dealership. Excellent service with the attendant. Bra Awesome and quick service. Gotten a lyft driver for car service back to my place and back to the dealership. Excellent service with the attendant. Bravo zulu. More