
Mossy Honda Lemon Grove
Lemon Grove, CA
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Great customer service My vehicle and paperwork were ready when promised and everything was clearly explained and walked through. I know that if any future issues arise wit My vehicle and paperwork were ready when promised and everything was clearly explained and walked through. I know that if any future issues arise with the vehicle, I will be promptly helped. More
Overall good experience Pretty solid customer service although the sales department was not initially straightforward when explaining the additional packages that came with t Pretty solid customer service although the sales department was not initially straightforward when explaining the additional packages that came with the vehicle. The sales department advertised a internet special price but with all of the additional packages and TTL, the final sale price came out to be significantly greater. There were also long periods where I was left waiting the the staff to get the car ready and generate the financing package. I wanted to return my rental during this time but the staff had me stay put for some reason. Overall, I’m satisfied with my new car, but I sensed a lack of transparency when it came to negotiating the final price. More
Good customer service I would like to rate the employees’ job as 10 or more. Thank you for a good customer service. All paper work was explained clearly to our satisfactio I would like to rate the employees’ job as 10 or more. Thank you for a good customer service. All paper work was explained clearly to our satisfaction. More
Great service T.J. Bell did a great job as my service advisor. He explained what I services I needed and the costs and arranged for my shuttle rides. I didn't hav T.J. Bell did a great job as my service advisor. He explained what I services I needed and the costs and arranged for my shuttle rides. I didn't have to wait very long for a ride to my home. The estimated time for the services done on my car was very accurate. The shuttle drivers were very friendly and courteous. More
Great service Thanks all the people did a great job thx i will be for or service and when I decide to buy my next vehicle thanks Thanks all the people did a great job thx i will be for or service and when I decide to buy my next vehicle thanks More
Excellent service Thank you for the excellent service to Ryan and Franz. For giving us a great deals. Franz generates a great deal of interest whenever he speaks, has v Thank you for the excellent service to Ryan and Franz. For giving us a great deals. Franz generates a great deal of interest whenever he speaks, has very good at analyzing any situation and works out a solution. To make the customer very satisfied and happy. Good teamwork. More
Alex Great Job Once again Alex Lopez was outstanding in his knowledge of vehicles and his customer service was once again, was great!!! I appreciate his honesty and Once again Alex Lopez was outstanding in his knowledge of vehicles and his customer service was once again, was great!!! I appreciate his honesty and his great attitude just makes it easier when you want to buy a car great job Alex ,Thank You !! More
Great customer service and honest workers. I took my vehicle in before 9am on a Saturday morning for an oil change without an appointment and was assisted in less than a min . Later in the afte I took my vehicle in before 9am on a Saturday morning for an oil change without an appointment and was assisted in less than a min . Later in the afternoon i was ontacted abou some suggestions that the vehicle needed some minor attention ie fluids, filters , brake with recommendations and was explained throughly what needed attention and manufacturers suggestions on mileage. Tj was very knowledgeable and never tried to upsell me. More
Car oil change I went to Mossy to have my car oil change. The guy in the service told me theres no more available technician because is already past 4pm so he referr I went to Mossy to have my car oil change. The guy in the service told me theres no more available technician because is already past 4pm so he referred me to the other site. The guy in the customer service on this site helped me right away and hes so friendly. And they did excellent. More
The best Attention to detail in ever respect. A very detailed briefing inside the car with regard to all the electronics and add ons. A very personal touch Attention to detail in ever respect. A very detailed briefing inside the car with regard to all the electronics and add ons. A very personal touch More