Mossy Nissan Kearny Mesa

Excellent treatment Leased our 4th Rogue today from MossyNissan Kearny Mesa. Keep coming back because of the 5star treatment from buying to service. Thank you Abe, Sal, M Leased our 4th Rogue today from MossyNissan Kearny Mesa. Keep coming back because of the 5star treatment from buying to service. Thank you Abe, Sal, Mo and Ali for making it happen! More

Worth the extra travel to get better service! I am very happy with the service I receive at Kearny Mesa. The staff are very friendly yet professional. The work is done quickly and efficiently. I I am very happy with the service I receive at Kearny Mesa. The staff are very friendly yet professional. The work is done quickly and efficiently. I appreciate that my time is respected. Joel is my new service advisor he meets and exceeds my expectations . I told him he had a hard act to follow since my former advisor left . Courteous, professional and service with a smile. I am very happy to go out of my way to get the kind of service to maintain my Altima. More

Highly recommended! Sean Hogan made leasing my 4th Nissan vehicle a white-glove experience again, with superior customer service, competitive pricing, and quick and easy Sean Hogan made leasing my 4th Nissan vehicle a white-glove experience again, with superior customer service, competitive pricing, and quick and easy drive-off process. More

Customer of Nissan Pathfinder 2016 Excellent service at Mossy Nissan Kearny Mesa. T.K. was my service advisor. I have been taking my cars (now 4 Nissans) to this service dealership for Excellent service at Mossy Nissan Kearny Mesa. T.K. was my service advisor. I have been taking my cars (now 4 Nissans) to this service dealership for the past 9 years. Always excellent service. Would highly recommend this service dealership. 5 stars is what I always give it. More

Car Service Took my 2014 Nissan Altima car this morning to get the inside of the door handle repaired which was something electrical and was take care less then 1 Took my 2014 Nissan Altima car this morning to get the inside of the door handle repaired which was something electrical and was take care less then 1 hour by the Dustin Hall .. He made sure care was taken care of immediately and right... I have taken another one of my car to him and service was fantastic.. He is the man who gets the problem solved and quickly .thank you..I definitely made him my service man when I go to this dealership. - D.Perea More

not any more, Loyalty, and car buying experience means nothing to the new management. No more loyalty discount and Pacific Nissan beats them in every category. I am Loyalty, and car buying experience means nothing to the new management. No more loyalty discount and Pacific Nissan beats them in every category. I am a loyal Nissan owner I have purchased only Nissan for myself. Mossy was my go to dealer, I had every other Nissan dealer in southern California beat there offers, and Mossy was not even in the game. Sad when a Dominate Local dealer takes advantage. More

I took my car in for a recall; I had never been to a dealership before and didn't know the routine. I parked my car and went into the dealership and waited a good 15 mins. before someone approached me a dealership before and didn't know the routine. I parked my car and went into the dealership and waited a good 15 mins. before someone approached me and asked if I’d been helped. After the desk clerk walked away I sat for another 10 mins. I went back outside to re-evaluate why i was even there. I sat and watched the routine as other customers pulled into a driveway and then was greeted by a customer service rep. So i did the same. I was not happy at this point. I sat down with a Nissan rep and talked to him about the possible problems with my car; he said they would take a look and call me when the car was ready. To my surprise, I walked out having to pay $50 for a typical recall, which Nissan was supposed to cover. I received a call from one of the mechanics wanting to go over what they wanted to fix on my car. $5,000 worth of work was needed on my car, so the dealership said. I took the list of "problems" to my mechanic and he was not only shocked and upset he had me bring my car in so he could go over each line item on the Nissan dealership repair list. Nissan has a few parts they try to replace without having to, but because there are suckers out there, people pay for these parts without doing research. They told me the upper oil pan had a leak and wanted to charge me $750 to replace it. My mechanic is friends with a Nissan mechanic and he told me that is one of the "sucker fixes" they try to get people to replace. All mechanics know the upper oil pan doesn't leak, but the rest of the population doesn't know that. Then they wanted to charge me $100 to replace my filters, they said my filters were dirty. Strange, I had just taken my car in for a tune up the week prior and had all my filters replaced. When my mechanic showed me there was ABSOLUTELY nothing wrong with the filters, they were not dirty at all, the cover for the filter was dirty, and that’s it. My Mechanic took the Nissan's list and brought it down to maybe $500 worth of work that needed to be done, not $5,000. I implore all Nissan car owners to do your research before getting work done at a dealership, under warranty or not. This is the location I went to and will never return. NOTE- Dealerships do not make their money selling new and used cars, they make there money on the repairs they know they are going to repair because the nature of the car. Every model has their "problems", look into those problems before buying a car from any maker. The dealerships main money maker is overhead and repairs, just ask them, maybe they will tell you the truth…maybe. More