Motor Cars Mitsubishi
Aurora, IL
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I’ve been going there for over eight years now. Always a good experience. Scheduling process is quick and easy. They keep me updated with services that need to be done without being pushy and have Always a good experience. Scheduling process is quick and easy. They keep me updated with services that need to be done without being pushy and have never misdiagnosed a problem. More
Service was mediocre at all points of the sale. Salesman was unknowledgeable and just rude. The car options was amazing but it was a bad experience to buy there. Salesman was unknowledgeable and just rude. The car options was amazing but it was a bad experience to buy there. More
I had to visit thrice to fix my issue with Trunk latch. Initially the problem wasn’t diagnosed and during second visit I heard a silly reason saying that the issue won’t be covered under warranty because o Initially the problem wasn’t diagnosed and during second visit I heard a silly reason saying that the issue won’t be covered under warranty because of a minor crash occurred an year ago. I had to visit body shop that did the fender bender previously and they clearly told me the issue is not yet all related to the crash. During my third visit I had to fight for my bumper to bumper warranty. At last it’s been fixed by Mitsubishi under warranty and I appreciate the efforts. It should have been done on my first visit and I wouldn’t waste my time, money and energy. More


