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Motor Cars Mitsubishi

Aurora, IL

4.4
224 Reviews

3990 E. Ogden Ave

Aurora, IL

60504

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Showing 224 reviews

October 10, 2025

They always get me in, quickly. Get things done fast , & complimentary car wash. It's a drive, but I trust them more than those oil change places. I was spoiled, when Max Madsen was More

by FJANKOWSKI52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Derka
Oct 10, 2025 -

Motor Cars Mitsubishi responded

Thank you for choosing Motor Cars Mitsubishi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 10, 2025

I needed an oil change, software update, and them to look at my car regarding a noise issue. They got me in as soon as I arrived which was 15 minutes early, determined the cause of the noise which was brake More

by KRISTIJ0714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Derka, Meghan Brozenec
Oct 10, 2025 -

Motor Cars Mitsubishi responded

Thanks for sharing about your experience with Motor Cars Mitsubishi. We appreciate your business and hope to see you again soon!

October 03, 2025

No idea who Meaghan is so gave median rating. Employees were not friendly at all. Did not speak unless it was necessary. Did not get to speak with the person who serviced my car so was unable to More

by julibshelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Meghan Brozenec
Oct 06, 2025 -

Motor Cars Mitsubishi responded

Thank you, Juli, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Oct 06, 2025 -

Motor Cars Mitsubishi responded

Thank you, Juli, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 03, 2025

We wouldn't bring our car back by you if you were the last dealership on earth. The only reason I'm telling you is be aus3 Tammy was king to us and brought us some snacks because we were there almost 7 h More

by PAMLINDSEY1203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tammy, Tony Derka
Oct 07, 2025 -

Motor Cars Mitsubishi responded

Pam, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, or let us know the best way to contact you, and we will reach out.

Oct 07, 2025 -

Motor Cars Mitsubishi responded

Pam, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, or let us know the best way to contact you, and we will reach out.

October 01, 2025

Friendly and professional waiting area nice and complimentary coffee, service completed promptly and all well done. Would recommend this dealer to anyone. Good job! More

by EEFOX874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Derka
Oct 02, 2025 -

Motor Cars Mitsubishi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Motor Cars Mitsubishi, we look forward to having you as a valued customer for many years to come!

October 01, 2025

Every time I come here I am met with friendly and helpful service. The staff pays attention to detail and it’s work you can count on. More

by Piazza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Derka, Meghan Brozenec
Oct 01, 2025 -

Motor Cars Mitsubishi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Motor Cars Mitsubishi.

September 30, 2025

Meghan is a sweetheart. Very professional. They were very fast and called right away. Really smooth process. Excellent service. I have always had a good experience with the More

by IMSWTSUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Brozenec
Sep 30, 2025 -

Motor Cars Mitsubishi responded

Thanks for sharing your thoughts about your experience with Motor Cars Mitsubishi. We appreciate your business and hope to see you again soon!

September 30, 2025

The service department staff are friendly, and professional. Really enjoy Jesus that details my car. Jesus is friendly, kind and does a great job. I do request him if he is working. More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Derka
Sep 30, 2025 -

Motor Cars Mitsubishi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 30, 2025

Meghan was friendly and personable as you. She got me in and out quickly and efficientl. More

by SHAWNVETTABROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Derka, Meghan Brozenec
Sep 30, 2025 -

Motor Cars Mitsubishi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 27, 2025

Not pushing to make a sale, polite accommodating, the best experience I have had at a car dealer that I can recall. More

by janicejohn96
Recommend Dealer
Yes
Employees Worked With
Ghiath
Sep 27, 2025 -

Motor Cars Mitsubishi responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

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