Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Motor Cars Mitsubishi

Aurora, IL

Overview
Reviews
Vehicles
4.3
228 Reviews
Call Dealership (630) 898-6000

3990 E. Ogden Ave

Aurora, IL

60504

Directions

By Type

Showing 228 reviews

January 16, 2026

The sales people do not know how to return phone calls and just because you're a female they think you have no clue about the vehicles and they're trying to rip off people on their numbers adding packages More

by acurti1994
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mo Aliu
Report | Print
Jan 19, 2026 -

Motor Cars Mitsubishi responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 15, 2026

Staff are all clean and very honest superior communication! Outstanding Sales professionals. Great job Josh!!! More

by kollikerc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Fierke
Report | Print
Jan 15, 2026 -

Motor Cars Mitsubishi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Motor Cars Mitsubishi. We look forward to having you as one of our valued customers for many more years to come!

January 13, 2026

Love these guys they rake really good care of my car will b back again More

by Italian Diva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Derka, Meghan Brozenec
Report | Print
Jan 13, 2026 -

Motor Cars Mitsubishi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Motor Cars Mitsubishi!

January 13, 2026

Eddie is tha man! ! he keep his promise to give me the best dial on a car and Julian complete the job very professional it was an easy transition. More

by Freturs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christinah Vertin, Mo Aliu, Julian DuPont
Report | Print
Jan 13, 2026 -

Motor Cars Mitsubishi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Motor Cars Mitsubishi.

January 13, 2026

Overall great experience, Julian was a big help in running through questions and helping to get the deal closed! More

by John Winter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian DuPont
Report | Print
Jan 13, 2026 -

Motor Cars Mitsubishi responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 12, 2026

It's was very hard to get in contact and maintain communication with Julian. And the car wasn't even vacuumed when I drove 5hrs to pick it up and he knew ahead of time. More

by RGORTER22
Recommend Dealer
No
Employees Worked With
Julian DuPont, Julian DuPont
Report | Print
Jan 15, 2026 -

Motor Cars Mitsubishi responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 10, 2026

Great experience buying a used vehicle. Our sales representative, Josh, was very kind and clearly communicated from the moment I called the dealership. As I wait for the dealership to det More

by BenjaminPaul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Fierke
Report | Print
Jan 10, 2026 -

Motor Cars Mitsubishi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 09, 2026

Ali was very professional great help in my purchase for this car he is the best ask for him More

by Rcain637
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Othman ali
Report | Print
Jan 10, 2026 -

Motor Cars Mitsubishi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 09, 2026

I don't know who Megan is. As far as service everything was great but the waiting area is very cold and sterile. The new furniture is very uncomfortable. Not impressed with More

by DIANEPOWE48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Derka, Meghan Brozenec
Report | Print
Jan 09, 2026 -

Motor Cars Mitsubishi responded

Diane, we're sorry to hear about your experience. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out.

January 09, 2026

Charged me for checking Engine Light code. I got it Diagnosed at another dealership and it got covered under warranty More

by Salil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Derka, Meghan Brozenec
Report | Print
Jan 13, 2026 -

Motor Cars Mitsubishi responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

1
...
4
5
6
...
23