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Motor Cars Mitsubishi

Aurora, IL

4.3
228 Reviews

3990 E. Ogden Ave

Aurora, IL

60504

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Showing 228 reviews

January 01, 2026

Did work very fast and professional need to finish remodel soon need Saturday appointment in future More

by BRENT0106422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Derka, Meghan Brozenec
Jan 01, 2026 -

Motor Cars Mitsubishi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 30, 2025

I should have chosen the recommended shop by the insurance. Issue not resolved. Service engine light is back. Noise on the right wheel passenger side. I paid close to $6000. More

by CIANOMARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Derka, Meghan Brozenec
Jan 07, 2026 -

Motor Cars Mitsubishi responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

December 28, 2025

I don’t know who Megan is, but I had Jim Miller. Take care of me. He has for the last 1015 years is fantastic. More

by CAROLYNNAVICKAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christinah Vertin, Tony Derka, Meghan Brozenec, Ray Rehan, Naseem Rehan
Dec 28, 2025 -

Motor Cars Mitsubishi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Motor Cars Mitsubishi.

December 28, 2025

Service with a smile he told me I had broken tie rods, and a crack in my serpentine belt, which I had him fix both in a timely manner More

by QUINNT7737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Derka
Jan 04, 2026 -

Motor Cars Mitsubishi responded

Thank you, Quinn, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 27, 2025

If I could rate it a 0 I would. We dealt with Joshua Fierke on 11/15/25 we informed him a tire had a bubble on it and he stated he would guarantee it would get fixed and he would in More

by STEPHANIE.MONCAYO24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josh Fierke
Jan 07, 2026 -

Motor Cars Mitsubishi responded

Stephanie, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

December 24, 2025

Great service from Josh really helpful and fast response I definitely give Josh a 10 out of 10 👍 More

by cralvaradolp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Fierke
Dec 24, 2025 -

Motor Cars Mitsubishi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Motor Cars Mitsubishi.

December 22, 2025

Purchased a vehicle from this dealer in October 2025 - 2023 Red Mercedes AMG GT63s. Process was okay besides the delay in agreed repairs (battery and bumper corrections), delay in delivery and the rear di More

by Bash K
Purchase Time
Recommend Dealer
No
Employees Worked With
Naseem Rehan
Dec 27, 2025 -

Motor Cars Mitsubishi responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

December 22, 2025

Sales team was solid, Joshua treated me well until I had to meet with one of the managers named Eddie. He treated me like garbage and totally pushed me away from buying the vehicle with his attitude, mentio More

by RogerC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christinah Vertin, Josh Fierke, Ray Rehan, Naseem Rehan
Dec 27, 2025 -

Motor Cars Mitsubishi responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

December 20, 2025

The. Dealership is fine. They are redoing the place so s bit chaotic. That should be over shortly.. the people that work there are very nice, including th More

by Longtime customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Derka, Meghan Brozenec
Dec 24, 2025 -

Motor Cars Mitsubishi responded

Thanks for sharing your thoughts about your experience with Motor Cars Mitsubishi. We appreciate your business and hope to see you again soon!

December 19, 2025

It's really nice dealership, and it's not in your face. Their car selection is really nice, and they're willing to help you so that you can make the decision on your own without feeling pressured More

by Mahmoud
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christinah Vertin, Mo Aliu, Naseem Rehan
Dec 19, 2025 -

Motor Cars Mitsubishi responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Motor Cars Mitsubishi!

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