Motor Cars Mitsubishi
Aurora, IL
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I should have chosen the recommended shop by the insurance. Issue not resolved. Service engine light is back. Noise on the right wheel passenger side. I paid close to $6000. insurance. Issue not resolved. Service engine light is back. Noise on the right wheel passenger side. I paid close to $6000. More
I don’t know who Megan is, but I had Jim Miller. Take care of me. He has for the last 1015 years is fantastic. Take care of me. He has for the last 1015 years is fantastic. More
If I could rate it a 0 I would. We dealt with Joshua Fierke on 11/15/25 we informed him a tire had a bubble on it and he stated he would guarantee it would get fixed and he would in We dealt with Joshua Fierke on 11/15/25 we informed him a tire had a bubble on it and he stated he would guarantee it would get fixed and he would inform us once tire arrived. He told us to go in on a Saturday we did and when we arrive there was no tire we had driven close to an hour to get there. We messaged him multiple times where he continuously told us tire had not arrived yet but guaranteed it was coming. We are going on 1 month and 1/2 and nothing. The tire has officially given out on us and we messaged him again and no response. Honestly the worst experience we have ever had a dealership. I would not recommend to work with him at all. More
Purchased a vehicle from this dealer in October 2025 - 2023 Red Mercedes AMG GT63s. Process was okay besides the delay in agreed repairs (battery and bumper corrections), delay in delivery and the rear di 2023 Red Mercedes AMG GT63s. Process was okay besides the delay in agreed repairs (battery and bumper corrections), delay in delivery and the rear diffuser not being repaired because I was not specific enough in stating where the chip was (I stated the rear bumper was chipped to which the dealer stated the rear diffuser was chipped and they would not repair). That is fine. After signing the documents and sending the wire, I asked to confirm both keys were being sent. I was then told that the dealer only had one key for this vehicle. I requested that they cover the cost to replace the second key, to which I received delays in response and then push back from the sales associate who stated the manager would not cover it. At this point, I just wanted to vehicle delivered as it had already been weeks since I purchased the vehicle. This vehicle was delivered to my parent's address as requested (which is not where the car is registered). After a little over a month, the car was stolen from my parent's driveway using a key fob. Mercedes key fobs are extremely difficult to replicate, and the two men who stole the vehicle entered with a key. I have reached out to the Mercedes dealer who performed the PPI (Naperville, IL) and the dealer who performed service after it being delivered (Greenwich, CT), and both of their managers confirmed that no additional key fob was created at their location (as suggested by NYPD). The thieves did not have an iPad or laptop when entering the vehicle, which would indicate some sort "relay" attack. The thieves simply unlocked the door and started the vehicle. Hoping someone from this dealer reaches back out to assist. Police (NYPD) & my insurance carrier have been notified & I truly hope they get to the bottom of this. I reached out to two sales associates today for the manager's contact info but have not received a response... truly has been the worst experience. More
Sales team was solid, Joshua treated me well until I had to meet with one of the managers named Eddie. He treated me like garbage and totally pushed me away from buying the vehicle with his attitude, mentio to meet with one of the managers named Eddie. He treated me like garbage and totally pushed me away from buying the vehicle with his attitude, mentioning his brother owned the dealer and what he says GOES. Screw these guys, don't do business with these owners. More
The. Dealership is fine. They are redoing the place so s bit chaotic. That should be over shortly.. the people that work there are very nice, including th Dealership is fine. They are redoing the place so s bit chaotic. That should be over shortly.. the people that work there are very nice, including the person in parts, the cashier and the head of service Tony. More
It's really nice dealership, and it's not in your face. Their car selection is really nice, and they're willing to help you so that you can make the decision on your own without feeling pressured Their car selection is really nice, and they're willing to help you so that you can make the decision on your own without feeling pressured More


