Motor City Buick GMC

This place is ridiculous. I made an appointment for transmission slip. I have a Life Time Warranty on power train and motor. After 13 days of being without my vehicle I made t I made an appointment for transmission slip. I have a Life Time Warranty on power train and motor. After 13 days of being without my vehicle I made the phone call to find out what was going on. I was informed that they had not even looked at my truck. I was informed that they were going to rush it in as fast as they can. Later I was called and told that I have no warranty that it expired so I explained that I have two warranty from the same company one 100k mile and also lifetime power train and engine and was told that they were unable to find it. Then they proceeded to tell me it will cost me 7k+ for a new transmission and also need a motor mount replaced for I think like $840. I explained again I have a Lifetime warranty and he said he will contact them again. Completely over the lack of competence and communication I told my wife to go grab the truck. The service adviser or lack there of then calls me to inform me that she was there and if she takes it he cannot continue. Long story lol I took the truck to All Automatic on brundage and they dealt with the warranty company and I got the new transmission put in for just $280. Somebody who would not have done there research would have gotten taken for about $8,000 from these crooks. Almost forgot. They were given original documents of my warranty. They also charged me $170 diagnostic fee. More

They have the best people in the west very friendly respectful knowledgeable will recommend family and friends no questions asked respectful knowledgeable will recommend family and friends no questions asked More

Jason and his team are very knowledgeable and professional. The treat you like your the only customer even though they are very busy. professional. The treat you like your the only customer even though they are very busy. More

The service man was very friendly and professional. He got me right in And I got a call when Car was ready He got me right in And I got a call when Car was ready More

Very very reliable and trustworthy dealership with kindness and knows what they are talking about. Thank you so much and I really appreciate it kindness and knows what they are talking about. Thank you so much and I really appreciate it More

Payton was on it! ! Fast and easy service couldn’t be any happier thank you! ! Fast and easy service couldn’t be any happier thank you! More

I enjoy peace of mind with trusted services from GMC quality at its best.highly recommend GMC Motor City. quality at its best.highly recommend GMC Motor City. More

Rick Gonzales was excellent on showing me the bells and whistle’s of new Sierra. Very pleased with his professionalism whistle’s of new Sierra. Very pleased with his professionalism More

Christian Guerrero was excellent, I would recommend to family and friends. He showed more professionalism than from Three-way Chevrolet, I would never buy Three-way Chevrolet. family and friends. He showed more professionalism than from Three-way Chevrolet, I would never buy Three-way Chevrolet. More

Pete Garcia has been our salesman for years and always provides us with the best service. We would never deal with anyone else but Pete. Even when there is a service issue he goes above and beyond to foll provides us with the best service. We would never deal with anyone else but Pete. Even when there is a service issue he goes above and beyond to follow through. More