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Motor City Buick GMC

Bakersfield, CA

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Reviews
Vehicles
4.4
621 Reviews
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3101 Pacheco Road

Bakersfield, CA

93313

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Showing 621 reviews

June 21, 2023

AIR BAG RECALL WAS VERY EASY TO HAVE RESOLVED. I WAS PROVIDED WITH A Ride home More

by Sdickey
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steve
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Jun 23, 2023 -

Motor City Buick GMC responded

I strive to provide the best service possible and I am glad we were able to ensure you were taken care of. Don’t hesitate to reach out to me for anything else. Thank you for choosing Motor City Buick GMC's Service Department. Sincerely, Seth Long | Service Manager

June 10, 2023

Always professional and timely, even when you don't have a appointment. Also they have a great waiting area 😀 More

by flynnstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben, j Hernandez
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Jun 13, 2023 -

Motor City Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Please let us know if there is anything else that we can assist you with. Sincerely, Seth Long | Service Manager

May 27, 2023

Everyone was awesome to work with. They were very kind and very very very helpful. More

by cmackinnon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I really liked my service advisor David.
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May 30, 2023 -

Motor City Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jimmy Sisneros - General Manager

May 24, 2023

Amazing customer service. .. I highly recommend it to all of my friends and family members... More

by Memo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Merino
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May 26, 2023 -

Motor City Buick GMC responded

Thank you for this amazing review, Memo! We really appreciate your business. Sincerely, Seth Long | Service Manager

May 10, 2023

Third vehicle from this dealership in the last 5 years. Consistently streamlined process. Pleasant buying experience every time. No surprises. More

by NTucker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Gonzales
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May 12, 2023 -

Motor City Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Jimmy Sisneros - General Manager

April 25, 2023

From the minute, I contacted motor city, selecting my truck and ordering my truck went really smoothly. Once I got my truck and picked it up. The service is great and highly recommend purchasing a vehicl More

by johnduffy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian
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Apr 27, 2023 -

Motor City Buick GMC responded

I'm pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Sincerely, Jimmy Sisneros - General Manager

April 21, 2023

Nick is the man! Very easy and quick process! Would highly recommend Motor City Buick GMC More

by Erica_pariseau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
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Apr 21, 2023 -

Motor City Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Jimmy Sisneros - General Manager

April 11, 2023

Very impressed with the service. Everyone I dealt with was very nice and helpful. I will definitely continue having my vehicle serviced here. More

by Gabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Friday
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Apr 11, 2023 -

Gabe responded

Very impressed with the service. Everyone I dealt with was very nice and helpful. I will definitely continue having my vehicle serviced here.

March 24, 2023

The dealer was very clean, large and everyone was was very helpful, nice and friendly. More

by haikbartoumian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Fontes
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Mar 24, 2023 -

Motor City Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jimmy Sisneros - General Manager

March 15, 2023

Seth in the Service Department has been the utmost Professional, Patient, and overall Honest with the needs of my vehicle! I'm from out of town, and I came up here to have Seth evaluate, and have h More

by Nanette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth, Service Department
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Mar 16, 2023 -

Motor City Buick GMC responded

Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Seth Long | Service Manager

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