Motor City Buick GMC

Very professional team. Nick Vallejo was great and very helpful throughout the whole buying process. I would highly recommend anyone looking to purchase a vehicle to go to M Nick Vallejo was great and very helpful throughout the whole buying process. I would highly recommend anyone looking to purchase a vehicle to go to Motor City GMC, Buick. Great experience!!! More

Great service! !! Thanks motor City!!! I will be a return customer for sure. You were able to repair air conditioning quick. !! Thanks motor City!!! I will be a return customer for sure. You were able to repair air conditioning quick. More

Customer service was great! They answered my questions and completed the service in a timely manner! They answered my questions and completed the service in a timely manner! More

I brought my vehicle in to have paint work done and they told me because of the pandemic that they were short handed and that it would take a week and a half to two weeks to get the work done. I just had to told me because of the pandemic that they were short handed and that it would take a week and a half to two weeks to get the work done. I just had to be patient and understand the work climate that we’re in. It took 2 weeks and 1 day. Good job. More

Very confusing experience. The service rep never got back to me. Chaotic experience all around. I had to continually call to find out if the part was in despite assurances every time I called that you would to me. Chaotic experience all around. I had to continually call to find out if the part was in despite assurances every time I called that you would call me when it arrived. In fact, it arrived and still no one called me to advise. I mad an appointment for yesterday. When I arrived I was advised I didn’t have an appointment. The work was completed but the experience was disappointing. More

Had appointment January 24 at 7:15am.Took in my truck January 22 hoping to have early start on the 24th. Work didn’t start until the 25th. Because parts “had to be ordered” according to the advisor work January 22 hoping to have early start on the 24th. Work didn’t start until the 25th. Because parts “had to be ordered” according to the advisor work was not completed until late on the 26th. My first disappointment from the usually excellent service I always expected. More

Called in on 12/16/21 to schedule a service appointment and the earliest they could schedule was 1/4/22 @ 7:45AM. On 1/4/22 I Checked the truck in and got an uber home. Upon returning at 3:14PM to gr and the earliest they could schedule was 1/4/22 @ 7:45AM. On 1/4/22 I Checked the truck in and got an uber home. Upon returning at 3:14PM to grab something out of the truck I was taken to the back lot. The truck had a mat and seat cover, I figured diagnostics have been completed and was waiting on parts? I return the following afternoon on 1/5/22 to discover from another advisor that my truck has not even been looked at, they checked it in and drove it straight to the back lot. At this point i am not sure what a "scheduled appointment" is ? The truck was in the back lot for over 28 hours with nothing done to it. Needless to say i pulled the truck out of service on 1/5/22 as it can sit just as good at my house as it does in the back lot. Worst experience i have ever had with a vehicle and service by far ! More

Motor City always takes great care of me and the upkeep of my vehicles. This is my 4th Buick in over 40 years and their service has always been top notch. of my vehicles. This is my 4th Buick in over 40 years and their service has always been top notch. More