Motor City Buick GMC

5 Star Customer Service My husband and I purchased our cars new from GMC Motor City in 2008. My husband is a mechanic so we don’t need service often; however, the older these My husband and I purchased our cars new from GMC Motor City in 2008. My husband is a mechanic so we don’t need service often; however, the older these vehicles have gotten some repairs needed are electrical. Electrical requires expertise. Seriously, even for trained experts electrical can be tricky. I appreciate GMC for working with us on diagnostic and repair...especially when we get into those tricky areas. I found the customer service to be impeccable and I would not hesitate returning here for service if needed. The outstanding reasonableness and desire to resolve issues with the customer really stands out. More

Good service Friendly, professional, courteous. Everyone we encountered was very professional. Personal in the detail shop did a great job prepping the vehicle q Friendly, professional, courteous. Everyone we encountered was very professional. Personal in the detail shop did a great job prepping the vehicle quickly. Salesman Andy Merino did a great job and was very pleasant to work with. More

Vehicle Purchase Friendly and knowledgeable sales personal. Never felt pressured to buy anything I didn’t want. Overall experience was good. Would definitely recommen Friendly and knowledgeable sales personal. Never felt pressured to buy anything I didn’t want. Overall experience was good. Would definitely recommend to a friend. More

Not a good experience. Had appointment for oil change. Asked customer rep to tell technition to check my hoses to coolant reservoir and fill reservoir with coolant. I checke Had appointment for oil change. Asked customer rep to tell technition to check my hoses to coolant reservoir and fill reservoir with coolant. I checked the work and it wasn't done. I questioned if my oil change was even done. It was a very lengthy oil change at that. Figured if I had an appointment it would have been a little better than the time frame I spent there. Wasn't a very great experience at all. More

Sales people are not pushy makes it a little easier 3 months in the making of this deal, all me, a lot of money and wanted to surprise my wife with her new truck. Asked sales person Sammy for no calls 3 months in the making of this deal, all me, a lot of money and wanted to surprise my wife with her new truck. Asked sales person Sammy for no calls or texts and he did just that, gave me time to look and get all the money in order ( I am not one who likes to spend) last n ew truck we bought was 17 years ago. Sammy I’ll try and send the video. More

Trade-in with Neil Martinez It was a pleasure to deal with Neil. His professional and honesty was greatly appreciated. He made my first trade-in experience go very smoothly. It was a pleasure to deal with Neil. His professional and honesty was greatly appreciated. He made my first trade-in experience go very smoothly. More

New Lease GMC and Frank were great to deal with. The process was totally stress free and I was able to get exactly what I wanted. They have been helpful and acc GMC and Frank were great to deal with. The process was totally stress free and I was able to get exactly what I wanted. They have been helpful and accommodating. What a wonderful experience it was getting my new car. More

Excellent our part was ordered and as soon as it came in they called and let us know and brought it in and it was replaced within a decent amount of time our part was ordered and as soon as it came in they called and let us know and brought it in and it was replaced within a decent amount of time More

First time with Motor City The salesman AND manager went out of his way to help us get into our new Buick. They answered every question and made sure we were quite hydrated the The salesman AND manager went out of his way to help us get into our new Buick. They answered every question and made sure we were quite hydrated the whole time we waited. Haha. By far the best experience at a car lot thus far. More

Horrible My experience with you guys has been horrible nothing but a nightmare. I can’t give leas then a start but I wouldn’t even rate u a start. My experience with you guys has been horrible nothing but a nightmare. I can’t give leas then a start but I wouldn’t even rate u a start. More