Motor City Buick GMC

Satisfied customer I had a wonderful weekend I walked into motor city GMC looking for a new truck and Sammi greeted me right away and showed me a couple of trucks and bo I had a wonderful weekend I walked into motor city GMC looking for a new truck and Sammi greeted me right away and showed me a couple of trucks and both Sammi and Oscar Salazar helped me get the truck I wanted I appreciate being treated with respect I highly recommend GMC motor city More

Timely service Motor city has a great online appointments number setting app. I am able to ask for my service advisor ( Jeremy Beck) which I enjoy working with. They Motor city has a great online appointments number setting app. I am able to ask for my service advisor ( Jeremy Beck) which I enjoy working with. They get you right in and out. I like that they take pictures of your vehicle so there is documentation of its condition when it is brought in. I have not seen remnants of service people in my vehicle when I get it back ( such as grease on doors, carpet or seats and no scratches to the interior or exteriors). This is important to me as I try to keep my vehicle looking new and feel it should not be in worse shape then when I brought it in. I have found this to be true at other dealerships I have visited in the past. Keep up the good work! More

We bought an suv from here Christian Patrick and the receptionist that was there on 3-11-18 is the reason to go back to this dealership! I’ve been looking for this particular su Christian Patrick and the receptionist that was there on 3-11-18 is the reason to go back to this dealership! I’ve been looking for this particular suv since October and I had been dealing with a different sales person and he was incredibly rude but on 3-11 we ran into Christian and he was a good ol boy and incredibly helpful!! Thumbs up Christian Patrick and the sweet and very attentive receptionist!!! More

New truck Every one was very nice and helpful no pressure to buy the 2018 canyon truck is just right for my needs. Thank you very much Every one was very nice and helpful no pressure to buy the 2018 canyon truck is just right for my needs. Thank you very much More

2018 SLT3500 4X4 Crew Cab, #1 Carlos Valdez #10 My Wife and I had extraordinary customer service from Carlos Valdez, our Internet sales rep, I told Carlos what I was looking for, and he took it upon My Wife and I had extraordinary customer service from Carlos Valdez, our Internet sales rep, I told Carlos what I was looking for, and he took it upon himself to do a dealer trade, and we couldn't be happier. More

Poor Service I purchased my Terrain at Motor City (traded in an Acadia also purchased at Motor City). With one exception I have had all maintenance and service per I purchased my Terrain at Motor City (traded in an Acadia also purchased at Motor City). With one exception I have had all maintenance and service performed by Motor City. I have complained about the engine noise/knocking several times. The last oil change I had done at Motor City I was told that the Terrain was a quart low and there was no longer a knocking. The next oil change I had done by a mechanic (this is the only service not performed by Motor City). The vehicle has continued to burn oil. Last month when the check engine light came on I took the Terrain back to the same mechanic and was told it was the Catalytic Converter and the manufacturer was responsible for repairs. When I brought the Terrain to Motor City I was treated in a less than welcoming manner. I was not allowed alternate transportation until the following day. We were not contacted when the repairs were complete. After calling to inquire about the status my husband picked up the car just before 5:30. Literally while driving away the check engine light came back on. This was in Friday, so once again we returned the car on the following Monday. When we asked about the oil consumption we were told that we would have to have an oil change done by Motor City and then bring the vehicle back after 1000 mile to have the oil checked and recorded. After about 300 miles the vehicle was a full quart low. We check the oil on a weekly basis. I am angry and disappointed with the treatment I have received. It seems pretty obvious that Motor City or perhaps GMC does NOT stand behind their products. More

Great service This dealer has great service and great prices for what I had done. I own a chevy and I will take it to them to do my service from now on. This dealer has great service and great prices for what I had done. I own a chevy and I will take it to them to do my service from now on. More

Quick service The service writers were helpful, friendly, and very quick. I was in and out of the dealership within a few minutes. I would highly recommend this dea The service writers were helpful, friendly, and very quick. I was in and out of the dealership within a few minutes. I would highly recommend this dealership More

GMC motor city Our car buying experience was easy and fast. Our salesman, Ryan Benak, knew what we were looking for and made the buying process fast and simple. He w Our car buying experience was easy and fast. Our salesman, Ryan Benak, knew what we were looking for and made the buying process fast and simple. He was understanding and no pushy. We will definitely go back to him when we are in the market for another car. More

Service Thank you for changing to oil in a timely manner and picking me up to get my car. Will be looking forward to another oil change Thank you for changing to oil in a timely manner and picking me up to get my car. Will be looking forward to another oil change More