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Motor City Buick GMC

Bakersfield, CA

4.4
609 Reviews

3101 Pacheco Road

Bakersfield, CA

93313

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Showing 609 reviews

April 09, 2024

Very good dealer fast friendly service they helped me get the truck i wanted the process was smooth i definitely recommend this dealer ask for jorge rojas he will get you what you are looking for. More

by Aguilera.joshua
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Rojas
Apr 11, 2024 -

Motor City Buick GMC responded

Thank you for taking the time to write this 5-star review, Joshua. I strive to provide courteous service to all our guests and I am glad to hear that we helped you find the truck you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Jimmy Sisneros - General Manager

April 01, 2024

The bumper to bumper warranty to cover three years or 36,000 miles is a fake sales tool. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Garza
Apr 02, 2024 -

Motor City Buick GMC responded

Thank you for sharing this review with us, Bill. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jimmy Sisneros - General Manager

March 30, 2024

Had an excellent customer service Juan navarete was an extremely helpful. Got a new at4 gmc and so far I love it. They have a huge selection of vehicles More

by Armandocamacho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan navarete
Apr 02, 2024 -

Motor City Buick GMC responded

Thank you for leaving us this great review, Armando! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jimmy Sisneros - General Manager

March 30, 2024

Great work from sales associate. Great value of product. Very good attitude of those involved. More

by onrydan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Patrick
Apr 02, 2024 -

Motor City Buick GMC responded

Dan, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jimmy Sisneros - General Manager

March 28, 2024

Motor city was able to do the repairs on my 2003 H2 Hummer , but the cost was expensive, so if you are ready to spend about twice as much as an independent shop , Motor city is your place More

by H2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izzy
Mar 29, 2024 -

Motor City Buick GMC responded

Thank you for your feedback. I appreciate you taking the time to write this review and would like to learn more about your experience. Please contact me at your earliest convenience. Sincerely, Seth Long | Service Manager

March 28, 2024

Great service, clean showroom, Andy Merino was awesome, will definitely buy again from him. Thank you Andy Merino! More

by Tilocampos29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Merino
Mar 29, 2024 -

Motor City Buick GMC responded

I appreciate you taking the time to share your feedback with us! I work hard to make sure our guests have an unforgettable experience. I will be sure to pass along your kind words to the team and I look forward to seeing you again. Sincerely, Jimmy Sisneros - General Manager

March 13, 2024

Not dealers fault that GM has not responded well to Covid lack of parts, strikes and obvious problems associated with the above. Warranty work took over 3.5 months to complete, this is ridiculous as they More

by picansod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Mar 14, 2024 -

Motor City Buick GMC responded

Thank you for your feedback. I appreciate you taking the time to write this review and would like to learn more about your experience. Please contact me at your earliest convenience. Sincerely, Seth Long | Service Manager

March 08, 2024

The dealer was fast on response and very professional and not pushy at all like comparison to other dealers. More

by Aridenali
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Pere and Fabian baeza
Mar 11, 2024 -

Motor City Buick GMC responded

I appreciate you for taking the time to give our dealership such an excellent star rating, Aridenali. It helps us to know that we are meeting the needs of our customers. Sincerely, Jimmy Sisneros - General Manager

March 06, 2024

The reason for my review is to let everyone know how discouraging this dealership has become when it comes to trying a purchase a new vehicle from them. I was out and about looking More

by 1bwheeler
Recommend Dealer
No
Employees Worked With
Frank Ruiz
Mar 08, 2024 -

Motor City Buick GMC responded

Thank you for your feedback. Here at Motor City Buick GMC, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Jimmy Sisneros - General Manager

February 23, 2024

Fast, friendly, always a pleasure to deal with. I am Always happy with Motor City GMC. More

by Crazyrebel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Feb 26, 2024 -

Motor City Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Seth Long | Service Manager

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