Motor City Buick GMC

I was in the market for a service truck and needed to trade my truck in. Rick was quick to help with getting an appraisal done on my truck and give me a price on a new one. I appreciate that he's always trade my truck in. Rick was quick to help with getting an appraisal done on my truck and give me a price on a new one. I appreciate that he's always answering when I call and he's available. He was able to help me with a truck and a reasonal price. He assisted me through the whole process and was a big help. I'm glad I came to him to him for my small business need and he was also helpful in the sale of my wife's car, which is my familys car. I appreciate that he puts the customers first and is truly there for our best interest. Rick has become our family salesman and I will continue to purchase from motor city gmc because of him. More

We were in the market for a new vehicle since the birth of our second child. We returned to Rick because we had previously purchased a vehicle from him. I was just so pleased by the attention we were given of our second child. We returned to Rick because we had previously purchased a vehicle from him. I was just so pleased by the attention we were given! I wish all salesmen went over and beyond like he did. First we gave him a call and he answered ALL our questions. We then went in to get our vehicle appraised and he said he would help us explore all our options. What I admire is that he is in this business to help out the customer not just to make a sale. I respect that since I know he is not selling me a car just for a commission. He was honest about everything and truly had the best interest of my family and I. I loved that he was able to do that and send pictures to my husband, he was so accommodating since my husband and I work crazy hours and have two kids. This man is so amazing he even came in on his day off to sign papers with us, just because he knows that our schedules are so opposite. When we went in he was quick to cater to my little one with a snack and a water ( which she loved) and while we were signing papers he was setting up the DVD just so that when we left my kids would be all set! I have referred people to Rick and I will continue as long as he is employed there. More

From charging an hour labor to tighten a bolt, and $94 to do an OBDI check. They gouge their coustomers and lost me for good. do an OBDI check. They gouge their coustomers and lost me for good. More

Five out of Five because they are the Best! IMPRESSED! Five out of Five because they are the Best! IMPRESSED! I've been to several dealers in my lifetime and I have never been treated with so much respe Five out of Five because they are the Best! IMPRESSED! I've been to several dealers in my lifetime and I have never been treated with so much respect, kindness, and willingness to help. Gary was my first contact with Motor City and lets just say he sealed the deal. His non pushy approach and honesty was Exactly what I was looking for. Upon returning Gary was already involved with another customer, however; he made sure to introduce me to an equally kind and helpful gentleman named Ralph. Ralph answered what was left of my questions and concerns to my satisfaction. Let me also add that I did plenty of research before purchasing and Motor City had the BEST prices in town, the BEST offer for my trade in, and offered me the LOWEST of intrest rates. It's been less than a week and I've already started recommending Motor City and their Employees to my family and friends. More

worst GMC dealer in California forsure.. The servie dept is terrible.. Was charged for services not rendered, had to take truck to another dealer to have fixed correctly. I took truck in for repair on Turbo is terrible.. Was charged for services not rendered, had to take truck to another dealer to have fixed correctly. I took truck in for repair on Turbo. on 2008 GMC 2500. truck was never fixed and they billed me for a service they never fixed and even had the nerve to list out exactly what I took it in there for to be fixed in the first place.. When I got a call checking on the service I explained the story to the gal. I was assured I would get a return phone call from the service manager.. That never happened either..The service writer went on vacation and no one was calling his customers back. Terible company.. Sad thing is they used to have a service manager there that really was good. When he left so did there service.. I would never do biz with these guys if you want your vehicle fixed right the first time.. More

We purchased our Yukon (new) in 2005 and were very pleased overall with the purchasing experience. Jeff made every effort to secure the best financing available and was very helpful throughout the pr pleased overall with the purchasing experience. Jeff made every effort to secure the best financing available and was very helpful throughout the process. Since then we service our vehicle at Motor City whenever needed and have found the service department to be nothing less than "A" rated. Everyone in the service department is friendly, forthright, with quality results. I highly recommend Motor City for a vehicle purchase. Sincerely, Michael C. Stock More

I took my 2002 pickup in for a check engine light and I took my 2002 pickup in for a check engine light and they did what they said they would do. This is my first problem in 9 years and it was easy to c I took my 2002 pickup in for a check engine light and they did what they said they would do. This is my first problem in 9 years and it was easy to check in and was done when they told me I looked at there work and it was clean and neat not like other mechanics I've seen You may pay a little more but is worth it for the good service More

I would like to thank Richard Delrosario for his hard work, patience and great customer service while we were recently purchasing a new vehicle. He was more than helpful through the entire process and we work, patience and great customer service while we were recently purchasing a new vehicle. He was more than helpful through the entire process and we would definitely refer him to our friends and family. He met with us on numerous occasions and answered all our questions - we were very impressed with his knowledge, not only with the GMC lines, but the competitors as well. He was exactly correct in all information he gave us. In the end, we decided to go with another vehicle simply based on our needs, however it had nothing to do with the great service we received at the Bakersfield GMC dealership. Thanks, Alex and Kristin Monsibais More

Richard made it easy for us, he did all the work of looking for the car I wanted and we just went in to sign paperwork. The only thing I wished we got out of the deal was a couple free oil changes, con looking for the car I wanted and we just went in to sign paperwork. The only thing I wished we got out of the deal was a couple free oil changes, considering we did spend over $50,000. I remember buying my first car for $18,000 and getting three free oil changes. More

I first contacted Richard over the internet via the chat feature on the Motor City web site, Richard was very helpful in finding the product and information I requested, I went in to visit the Dealership a feature on the Motor City web site, Richard was very helpful in finding the product and information I requested, I went in to visit the Dealership a couple of days later and met Richard & Chris they guided and helped me with my trade in's and showed me various trucks that were in my price range they never tried to up sell me at all, I'm very happy with the way I was handled and with my selection of a 2007 Chevy Silverado crew cab truck. The whole process was a pleasant one, I hope to do business with Motor City for years to come. Thanks, Richard and Chris More