Motor City Buick GMC - Service Center
Bakersfield, CA
259 Reviews of Motor City Buick GMC - Service Center
The service performed was to clean out the sun roof drains on my 2006 Hummer H3 Have dealt with Emanuel before and again had an EXCELLENT customer service experience with him drains on my 2006 Hummer H3 Have dealt with Emanuel before and again had an EXCELLENT customer service experience with him More
I was without my truck for over three weeks. Not the dealership fault GMC did not have a airbag sensor for my truck. The service advisor did a great job but Corporate dropped the ball on this and a cust dealership fault GMC did not have a airbag sensor for my truck. The service advisor did a great job but Corporate dropped the ball on this and a customer should not have to wait for any parts. Keep your stock up and you will save money and keep customers happy. More
Since this was my first service visit, I was a little nervous; I didn’t know what to expect. But it was super easy, and Ruben Hernandez, the service advisor I had, was wonderful. He put me at ease right nervous; I didn’t know what to expect. But it was super easy, and Ruben Hernandez, the service advisor I had, was wonderful. He put me at ease right away. I liked how he explained the process of what was going to happen and what could happen. He called me to update me on my vehicle and explained my options. I thought the whole process would take longer, but my car was ready in half the time. I didn't get the name of the cashier, but she was also amicable and efficient. I was very pleased with the process and services I received. More
Our rep was great called got us in and out quickly. Problem solved was excited to get my car back. Will call again. It was our first time using your service extremely pleased. Problem solved was excited to get my car back. Will call again. It was our first time using your service extremely pleased. More
Great customer service. Needed a warranty replacement on my Chevy Malibu auxiliary battery and Ruben did a great job handling this situation. Will recommend friends and families here. my Chevy Malibu auxiliary battery and Ruben did a great job handling this situation. Will recommend friends and families here. More
Excellent service. Efficient, courteous, promptI made Excellent service. Efficient, courteous, prompt I made an appointment and they began the service procedure as soon as I got there. It took an hour Excellent service. Efficient, courteous, prompt I made an appointment and they began the service procedure as soon as I got there. It took an hour and a half for complete service. More
All the staff were very courteous and professional. The service was outstanding and prompt. I will inform others of the outstanding service and promptness I received. service was outstanding and prompt. I will inform others of the outstanding service and promptness I received. More
Friendly professional fast service is how I would described GMC. From the gate everything was handled efficiently for a job well done for service department described GMC. From the gate everything was handled efficiently for a job well done for service department More
Great customer service rep. I walk away satisfied and confident. Knowing Jason my service rep made sure my vehicle was cared for without a doubt. confident. Knowing Jason my service rep made sure my vehicle was cared for without a doubt. More