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Motor City Buick GMC - Service Center

Bakersfield, CA

4.1
259 Reviews

259 Reviews of Motor City Buick GMC - Service Center

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October 15, 2020

Great service, they solved the problem with my Lexus and repaired it. The cost was exactly as quoted with no add on charges. I’ve used Motor City for all my personal and business vehicle and am very sati More

by guhalt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
October 02, 2020

Needed oil change on the car. GMC points system what a joke. Need to log in and print something out before service. I hate computers. I don't have a printer. For elderly people this is not user friendly. More

by Swfish53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermey
September 30, 2020

Great customer service and service advisor William is always very courteous and helpful. I have not been disappointed once. I’ve been servicing my vehicle here for several years. More

by Jessica D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Russell
September 21, 2020

Service was great but who ever answer the phone needs to answer a lot soon. The phone rang over a dozen times before the phone was answered More

by brenmac3788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
September 21, 2020

Ruben Hernandez was quick, courteous and efficient. Everyone was practicing safety measures and social distancing. My truck was returned in a timely manner. Paying was an easy and quick experience. More

by mmoss51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Hernandez
September 17, 2020

Excellent service, they were able to get me right in, done when promised, facilities were clean, staff were professional, perfect 10! Great job, thank you , More

by E. Rod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben, Steve
September 08, 2020

Rubin Zamora was a great guy to do business with at the dealership, too bad he is gone. But I am very satisfied with the way Rubin Hernandez took care of me and my car in the service department. More

by agroland
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rubin Zamora
September 03, 2020

Had vehicle towed to dealer for repair and spent two nights in a motel waiting for a fuel issue to be fixed on my 2015 Duramax truck. Assured problem was fixed, started three hour drive home only to ha More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emmanuel
August 25, 2020

I did not hv an apmt but needed an oil change b4 I go on an unplanned trip out of town for a dr apmt. Jeremy wrote me up n I got a timely oil change. Car was even ran thru the wash. Thank you! (Jeremy k More

by Hellmer3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
August 21, 2020

Everything was perfect. No appts available so just showed up early in the AM and they were able to get to me quickly. Not a long wait at all. More

by Mikey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
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