Motor City Buick GMC - Service Center

Service Ruben was great. He let me know what was going on through the process. But inside had greasy hand prints on the light tan A pillar Ruben said to brin Ruben was great. He let me know what was going on through the process. But inside had greasy hand prints on the light tan A pillar Ruben said to bring it back but do not have the time. More

Effective, timely service My repair service was amazing and timely. I appreciated the service advisor attention to detail in immediately securing the service for my vehicle by My repair service was amazing and timely. I appreciated the service advisor attention to detail in immediately securing the service for my vehicle by working effectively within the service department to schedule my car f ou r the needed services. More

Excellent service and quality work Quality work in a timely manner. And best customers service from all. Will take my vehicle there from now on. Manager in the service department took c Quality work in a timely manner. And best customers service from all. Will take my vehicle there from now on. Manager in the service department took care of all my needs. More

Great job!👍👍👍 Great job, Motor City!👍👍👍Thank you so much for the job well done! My Lexus LS460 now looks perfect as if nothing happened. I was so discouraged wit Great job, Motor City!👍👍👍Thank you so much for the job well done! My Lexus LS460 now looks perfect as if nothing happened. I was so discouraged with the damage of my car when I knocked down the gate of the Olson apartment in Delano. I thought I would not like my car anymore even after fixing it, but I was wrong. Now I'm very, very happy again with my car because of the perfect outcome. Really, it looks like as if nothing happened. Thank you again, Luis, PERFECT JOB!!!👍👍👍 More

Oil change Great service. All the employees I met were helpful and friendly . Ruben kept up on the needed repairs and kept me posted. I was notified as soon as r Great service. All the employees I met were helpful and friendly . Ruben kept up on the needed repairs and kept me posted. I was notified as soon as repairs were completed. More

They do what they say they will do. I’ve been taking my 2006 Duramax here for about 5 years now and I’m so glad that I found this place. When I’m pressed for time, Pedro and his men do a I’ve been taking my 2006 Duramax here for about 5 years now and I’m so glad that I found this place. When I’m pressed for time, Pedro and his men do all they can to accommodate me. More

Fast and thorough Had a bad AC. I took it to a different shop at first where a leak was discovered. I took it to Motor City next and found out there was much more wrong Had a bad AC. I took it to a different shop at first where a leak was discovered. I took it to Motor City next and found out there was much more wrong. They completely replaced the system. Felt like they went above and beyond. More

The dealership has always been great The dealership had always been great, I’ve bought 5 or 6 trucks from them and it’s not their fault that my truck is a lemon, I think the smog equipmen The dealership had always been great, I’ve bought 5 or 6 trucks from them and it’s not their fault that my truck is a lemon, I think the smog equipment on a diesel really hurts the truck, unfortunately with all the problems with this truck I’m not going to be able to purchase another soon I’ll be completely outta work because of truck failure More

5 Star Customer Service My husband and I purchased our cars new from GMC Motor City in 2008. My husband is a mechanic so we don’t need service often; however, the older these My husband and I purchased our cars new from GMC Motor City in 2008. My husband is a mechanic so we don’t need service often; however, the older these vehicles have gotten some repairs needed are electrical. Electrical requires expertise. Seriously, even for trained experts electrical can be tricky. I appreciate GMC for working with us on diagnostic and repair...especially when we get into those tricky areas. I found the customer service to be impeccable and I would not hesitate returning here for service if needed. The outstanding reasonableness and desire to resolve issues with the customer really stands out. More

Not a good experience. Had appointment for oil change. Asked customer rep to tell technition to check my hoses to coolant reservoir and fill reservoir with coolant. I checke Had appointment for oil change. Asked customer rep to tell technition to check my hoses to coolant reservoir and fill reservoir with coolant. I checked the work and it wasn't done. I questioned if my oil change was even done. It was a very lengthy oil change at that. Figured if I had an appointment it would have been a little better than the time frame I spent there. Wasn't a very great experience at all. More