Motor City Buick GMC - Service Center

Prices too high. You told me it would cost me about 170 to fix my malfunctioning signal light. Went to my mechanic and he fixed it in 5 minutes and charged me 10 do You told me it would cost me about 170 to fix my malfunctioning signal light. Went to my mechanic and he fixed it in 5 minutes and charged me 10 dollars More

Motor city has been very good to me get my truck in and out i thank you guys very much out i thank you guys very much More

Very courteous and professional customer service. The process from beginning to end was fluid with no issues. My service advisor Richard Garza was knowledgeable, friendly, and a pleasure to work with The process from beginning to end was fluid with no issues. My service advisor Richard Garza was knowledgeable, friendly, and a pleasure to work with. I felt confident that my vehicle was in good hands. More

The people and the service are always the best. I highly recommend them they do great work!! I highly recommend them they do great work!! More

This place is ridiculous. I made an appointment for transmission slip. I have a Life Time Warranty on power train and motor. After 13 days of being without my vehicle I made t I made an appointment for transmission slip. I have a Life Time Warranty on power train and motor. After 13 days of being without my vehicle I made the phone call to find out what was going on. I was informed that they had not even looked at my truck. I was informed that they were going to rush it in as fast as they can. Later I was called and told that I have no warranty that it expired so I explained that I have two warranty from the same company one 100k mile and also lifetime power train and engine and was told that they were unable to find it. Then they proceeded to tell me it will cost me 7k+ for a new transmission and also need a motor mount replaced for I think like $840. I explained again I have a Lifetime warranty and he said he will contact them again. Completely over the lack of competence and communication I told my wife to go grab the truck. The service adviser or lack there of then calls me to inform me that she was there and if she takes it he cannot continue. Long story lol I took the truck to All Automatic on brundage and they dealt with the warranty company and I got the new transmission put in for just $280. Somebody who would not have done there research would have gotten taken for about $8,000 from these crooks. Almost forgot. They were given original documents of my warranty. They also charged me $170 diagnostic fee. More

They have the best people in the west very friendly respectful knowledgeable will recommend family and friends no questions asked respectful knowledgeable will recommend family and friends no questions asked More

Jason and his team are very knowledgeable and professional. The treat you like your the only customer even though they are very busy. professional. The treat you like your the only customer even though they are very busy. More

The service man was very friendly and professional. He got me right in And I got a call when Car was ready He got me right in And I got a call when Car was ready More

I enjoy peace of mind with trusted services from GMC quality at its best.highly recommend GMC Motor City. quality at its best.highly recommend GMC Motor City. More

Gave four stars for great service altogether. Short of five stars due to two hour wait (with a Service appointment) and could not get an estimate for a minor body damage since paint/body shop doe Short of five stars due to two hour wait (with a Service appointment) and could not get an estimate for a minor body damage since paint/body shop doesn't offer this service on Fridays. While the paint/body estimate involved a different department, Service did not share this information when my appointment was made. I spent two hours and $300 for service maintenance work and Paint & Body could not make an exception in my case, for a quick estimate?! This is not a concern with the Service maintenance advisor but with the lack of sufficient communication and desire for exceptional service by the paint/body shop. More